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Millennium Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 90 Google reviews · How we rank ›

3.9(90) 63 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Millennium Apartments
Service
Affordable & Subsidized Apartments
Reviews
90

What Residents Report

Staff turnover brought major changes. Reviewers named Amanda, Dominique, Ella, Salomon, and Fernando as reasons the complex transformed from neglected and bug-ridden to responsive and professionally maintained. Maintenance now addresses work orders quickly, and the office team actively helps renters. However, older reviews document persistent roach and rodent problems, filthy common areas, and management inaction that left some residents buying their own pest control. Recent five-star ratings suggest improvement, but some complainants still report infestations, broken elevators sidelined for weeks, and uncleaned hallways as of late spring.

New leadership appears genuine. Multiple reviewers noted the "complete 360 change" and praised how staff follow up weeks later to confirm repairs hold. Yet the complex faces structural limits: one tenant flagged that capital improvements (repainting, professional floor cleaning) depend on corporate funding, not just local effort. Residents weighing this property should ask specifically about current pest control protocols and elevator status, since these were the most serious complaints.

Praised for
  • responsive maintenance team
  • friendly and helpful office staff
  • timely work order completion
  • clean property improvements under new management
Watch-outs
  • persistent pest infestations (roaches, rodents)
  • poor common area cleanliness and maintenance
  • broken elevators left unrepaired
  • lack of management responsiveness to concerns
responsive-staffmaintenance-issuesclean-well-maintainedpoor-communication
Best for: Renters seeking responsive maintenance and hands-on management attention.
Think twice if: Pest issues and delayed elevator repairs were documented problems; confirm current status before signing.

What Works Here

  • responsive maintenance staff who follow up after repairs
  • friendly, professional office staff and leasing agents
  • visible property improvements under recent management
  • quick turnaround on work orders

Before You Apply: What To Expect

  • Manager Amanda credited with dramatic turnaround in property condition and staff morale
  • Maintenance crew members Salomon and Fernando praised for professionalism and follow-up
  • Leasing agents Dominique, Ella Hubbard, and Gabriella noted for welcoming, helpful tours
  • Elevators in Buildings 7 and 8 were broken for weeks as of late March (unrepaired elevators prevent elevator-dependent residents from accessing units)
  • Roach and rodent infestations reported as persistent across multiple units despite complaints

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
New management team earned praise for rapid maintenance response and friendly leasing process, though pest problems and deferred building maintenance remain unresolved complaints.

How This Community Compares Nearby

  • Rated 3.9 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

What Residents Mention Most

helpful staffhelpful teamquiet complexpower washingtimely work orderselevatorpest controlproblem resolutioncleanlinesskind staff

How We Rate These Programs & Communities

Ranking Method
Star rating 26
Review volume 85
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
58
4
5
3
5
2
3
1
19

Leasing & Application Office

Address
6551 McKinney Ranch Pkwy, McKinney, TX 75070
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_elevatorhas_fitness_centerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_pets

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
One bedroom apartmentsTwo bedroom apartmentsThree bedroom apartments

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Dallas

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Common Questions About Applying Here

How quickly do they fix maintenance issues?
Recent reviews say work orders are addressed in a timely manner, and maintenance staff follow up weeks after repairs to confirm everything is still working. Older complaints document slow response, but the new team (Amanda and crew) appears faster.
Are there pest control issues?
Roach and rodent infestations were serious complaints. Some recent reviews do not mention them, but older complaints say residents had to buy their own pest control products because management did not handle it properly.
What did the property look like after recent changes?
Multiple reviewers noted a "complete 360 change" once Amanda took over as manager. The property looks cleaner and better maintained, but one tenant noted that repainting and professional floor cleaning still need corporate funding.

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Staff kindness and patience during leasing stand out, especially support for applicants who faced rejection elsewhere and bilingual service in Spanish. Pest control falls far short: reviewers report roaches treated in seconds, unresolved infestations across years, and management turnover that compounds the problem. Document handling and security deposit returns create additional friction.

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Last updated 2026-08-21