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The Heights at Post Oak

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 411 Google reviews · How we rank ›

3.4(411) 66 composite score See reviews on Google ✓ Google-verified
Public Housing AuthoritiesAffordable & Subsidized Apartments
The Heights at Post Oak
Services
Public Housing Authorities, Affordable & Subsidized Apartments
Reviews
411

What Residents Report

Residents repeatedly credit staff like Susana, Antoinette, Amy, Diamond, and Darean with swift, compassionate assistance through the application and move-in process. The team runs community programs such as a back-to-school drive and maintains accessible information about voucher programs.

A handful of residents report inconsistent security enforcement and privacy gaps. The complex offers affordable rents, on-site laundry, parking, fitness facilities, and 24-hour maintenance. Most praise focuses on the leasing experience rather than long-term living conditions.

Praised for
  • quick, attentive leasing process
  • knowledgeable, helpful staff by name
  • professional demeanor and empathy
  • community programs like back-to-school drive
  • affordable pricing with reasonable amenities
Watch-outs
  • security enforcement inconsistency
  • privacy concerns (window visibility)
responsive-staffquick-approvalhelpful-caseworkersfair-application-process
Best for: Families seeking quick voucher-friendly affordable housing with attentive staff support.
Think twice if: Security enforcement has been reported as inconsistent; privacy concerns raised about window visibility.

What Works Here

  • staff named and praised for speed and empathy
  • voucher acceptance from all local housing authorities
  • community support programs
  • 24-hour maintenance and on-site services

Before You Apply: What To Expect

  • Staff named frequently: Susana, Antoinette, Amy, Diamond, Darean, Trice
  • Back-to-school drive mentioned twice in recent reviews
  • Accepts housing vouchers from all local housing authorities (per website)
  • 24-hour maintenance support
  • Quick move-in processing praised across multiple reviews

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Staff praised for fast processing and empathy; residents cite reasonable pricing and accessibility of information about programs.
Public Housing Authorities
Accepts all local housing authority vouchers; leasing team highlighted for knowledge of programs.

How This Community Compares Nearby

  • Rated 3.4 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

What Residents Mention Most

helpful staffapartment huntingkind staffratsclean groundsquick processleasingdepositsafetypest control

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
224
4
18
3
17
2
15
1
137

Leasing & Application Office

Address
12500 Dunlap St, Houston, TX 77035
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_in_unit_washer_dryerhas_private_outdoor_spacewelcomes_petshas_onsite_parking

Last verified 2026-08-21

Office & Application Hours

Monday
09:30-17:30
Tuesday
09:30-17:30
Wednesday
09:30-17:30
Thursday
09:30-17:30
Friday
09:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
Affordable housingOn-site laundry facilitiesAmple parking24-hour maintenance supportElevator access (select buildings)One-bedroom through three-bedroom apartmentsWalk-in closetsSeparate dining areas

Credentials claimed:Housing voucher acceptance from all local housing authorities

As published by the business on its own website; not independently verified.

Enquire about The Heights at Post Oak

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to The Heights at Post Oak. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Do you accept housing vouchers?
Yes, the website states you accept housing vouchers from all local housing authorities.
How long does the application process take?
Recent reviews report quick move-in and fast processing; specific timelines are not stated in the reviews.
What amenities are included?
On-site laundry, parking, 24-hour maintenance, fitness center, elevator access (select buildings), private patios or balconies (select units), and one- to three-bedroom floor plans.

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Beacon Hill Apartments
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Beacon Hill Apartments

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Beacon Hill receives strong praise from long-term residents and first-time visitors for staff warmth and a calm, secure atmosphere. Staff members like Ms. Michelle, Ms. Rosie, and maintenance worker Juan earned repeated mentions for attentiveness. However, newer or recent reviews surface serious cracks: broken appliances (washer, dryer, AC, refrigerator), unresolved maintenance requests, roach infestations, and a gate down for months create a sharply different picture than the peaceful complex earlier residents described. Visitor parking safety concerns also emerged. Satisfaction appears to hinge heavily on staff consistency and unit luck. Residents who connected with specific managers report exceptional care and smooth transitions. Those facing maintenance issues describe abandoned requests, preventable damage to belongings, and management indifference. The complex seems strongest for move-in experience and community feel, but weaker at keeping up repairs and keeping units livable once occupied.

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Last updated 2026-08-21