
The Heights at Post Oak
Most applicants report friendly, attentive staff who shepherd them through leasing quickly. Susana, Antoinette, Amy, Diamond, and Trice are frequently named for patience and follow-through during the application and move-in. The community runs programs like back-to-school drives. A smaller group had opposite experiences: calls went unanswered for long periods, representatives hung up when asked to transfer, and holding fees ($185 application fee noted) were collected without further contact. The gap suggests either inconsistent frontline training or overwhelmed staff during peak periods.

