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Beacon Hill Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 182 Google reviews · How we rank ›

4.2(182) 70 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Beacon Hill Apartments
Service
Affordable & Subsidized Apartments
Reviews
182

What Residents Report

Beacon Hill receives strong praise from long-term residents and first-time visitors for staff warmth and a calm, secure atmosphere. Staff members like Ms. Michelle, Ms. Rosie, and maintenance worker Juan earned repeated mentions for attentiveness. However, newer or recent reviews surface serious cracks: broken appliances (washer, dryer, AC, refrigerator), unresolved maintenance requests, roach infestations, and a gate down for months create a sharply different picture than the peaceful complex earlier residents described. Visitor parking safety concerns also emerged.

Satisfaction appears to hinge heavily on staff consistency and unit luck. Residents who connected with specific managers report exceptional care and smooth transitions. Those facing maintenance issues describe abandoned requests, preventable damage to belongings, and management indifference. The complex seems strongest for move-in experience and community feel, but weaker at keeping up repairs and keeping units livable once occupied.

Praised for
  • responsive maintenance staff
  • friendly and helpful management
  • quiet, peaceful community
  • clean, well-kept property
Watch-outs
  • maintenance follow-through fails
  • pest control issues
  • appliance problems
  • visitor parking unsafe
responsive-staffmaintenance-issueswell-maintained-unitssafe-neighborhoodhelpful-caseworkersslow-application-process
Best for: First-time renters prioritizing move-in support and peaceful surroundings.
Think twice if: Maintenance responsiveness is inconsistent; appliance and pest issues appear unresolved in recent complaints.

What Works Here

  • friendly, responsive move-in staff
  • quiet, secure community atmosphere
  • named staff support (Ms. Rosie, Ms. Michelle, Juan)

Before You Apply: What To Expect

  • Ms. Michelle (manager), Ms. Rosie/Rosita (manager/leasing agent), Ms. Cecilia (leasing agent), Juan (maintenance worker), Carlos (maintenance) praised for professionalism
  • Recurring issues: AC left abandoned mid-visit, washer not cleaning clothes, broken dryer, broken refrigerator, roach sightings, broken gate (over 3 months), broken fan string, carpet laid improperly
  • Light bill reported at $300
  • Pool availability restricted per one resident
  • Gate broken for 3+ months at time of complaint

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Strong early experience and community feel offset by recent unresolved maintenance and appliance failures.

How This Community Compares Nearby

  • Rated 4.2 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

What Residents Mention Most

helpful staffquiet atmosphere1 bedroom apartmentfireplacepleasant stafffast maintenancegatesquietnesscleanlinessapartment tour

How We Rate These Programs & Communities

Ranking Method
Star rating 44
Review volume 98
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
132
4
13
3
2
2
5
1
30

Leasing & Application Office

Address
8110 Creekbend Dr, Houston, TX 77071
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_swimming_poolhas_onsite_parking

Last verified 2026-08-21

Office & Application Hours

Monday
10:00-17:00
Tuesday
10:00-17:00
Wednesday
10:00-17:00
Thursday
10:00-17:00
Friday
10:00-17:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One, two, and three bedroom apartmentsFully equipped kitchen with granite countertops and stainless steel appliancesCrown moldingVaulted ceilingsFaux wood flooringMini blindsFireplacePrivate balconies and patios

Credentials claimed:Equal housing, ADA

As published by the business on its own website; not independently verified.

Enquire about Beacon Hill Apartments

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Common Questions About Applying Here

Is the pool available to residents?
One resident reported not being able to use the pool; current policy is unclear.
What amenities does Beacon Hill offer?
Their website lists granite countertops, stainless steel appliances, fireplace, private balconies, courtyard, swimming pool, and hot tub.

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Last updated 2026-08-21