Staff like Taeya Jackson and Victoria earn consistent praise for fast approvals and attentive support; reviewers report smooth move-ins and affordable starting rents. However, persistent roach and mold infestations, overflowing trash, safety issues including reported shootings and car break-ins, plus communication gaps with management have driven several residents to leave despite lower prices. Recent reviews split sharply between those praising individuals and those describing ongoing maintenance failures.
The property sits on Austin's far east side with a pool, fitness center, and pet-friendly units. Leasing experiences vary widely depending on staff member, but operational and safety concerns remain unresolved across multiple review periods.
Last verified 2026-08-21
As listed on Google.
Credentials claimed:Equal housing opportunity
As published by the business on its own website; not independently verified.
Residents consistently praise the office team, particularly Patricia and Ana, for quick responses and a welcoming atmosphere. Maintenance work happens fast, and the community feel is strong. Noise from the basketball court and drainage problems in some units temper the experience for a small group.
Jay Romani's arrival as the new maintenance lead has transformed resident experience here. Previously unrepaired issues now get handled same-day; she fixes electric, AC, garbage disposals, and drainage problems fast and with genuine courtesy. Property management (especially Kimberly) listens to concerns and keeps grounds clean and pool sparkling. However, a significant shift happened. One resident moved into a unit infested with roaches and dead rats, discovered a dangerous hole in the ceiling housing bees, and was promised compensation that later got rescinded. While Jay later fixed what she could, the earlier move-in failures and broken promises reveal lapses in unit turnover and management accountability.
Most residents report serious neglect. Work orders close without repairs completed, emergency fixes take weeks in summer heat, and move-in units are unsanitary and unsafe (cracked doors, bugs, dirty appliances). A small number praised spacious layouts and affordable pricing, but maintenance failures and management unresponsiveness dominate experience.
Last updated 2026-08-21
