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Enclave on Ross

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 185 Google reviews · How we rank ›

3.9(185) 70 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Enclave on Ross
Service
Affordable & Subsidized Apartments
Reviews
185

What Residents Report

Jay Romani's arrival as the new maintenance lead has transformed resident experience here. Previously unrepaired issues now get handled same-day; she fixes electric, AC, garbage disposals, and drainage problems fast and with genuine courtesy. Property management (especially Kimberly) listens to concerns and keeps grounds clean and pool sparkling.

However, a significant shift happened. One resident moved into a unit infested with roaches and dead rats, discovered a dangerous hole in the ceiling housing bees, and was promised compensation that later got rescinded. While Jay later fixed what she could, the earlier move-in failures and broken promises reveal lapses in unit turnover and management accountability.

Praised for
  • responsive maintenance staff
  • quick problem resolution
  • clean well-maintained property
  • friendly knowledgeable staff
  • property management that listens
Watch-outs
  • pest infestation in units
  • no security cameras or protection
  • inconsistent unit condition at move-in
  • management not honoring agreements
responsive-staffclean-well-maintainedknowledgeable-staffmaintenance-issuespoor-communication
Best for: Residents who value quick maintenance response and responsive property management.
Think twice if: Unit condition and pest control should be verified during walkthrough; past residents reported roaches and rodents at move-in.

What Works Here

  • same-day maintenance response
  • granite countertops and in-unit washer-dryer
  • responsive property management
  • clean grounds and sparkling pool

Before You Apply: What To Expect

  • Jay Romani (maintenance staff): fixes AC, drainage, electrical, garbage disposal issues within one hour of calls; fixed 8 issues in one unit in a single day
  • Kimberly (leasing/property management): noted for responsiveness and resident communication
  • Freddie (maintenance supervisor): praised for timeliness and quality work
  • Previous maintenance staff described as rude; property has undergone staff change
  • One resident reported roaches, dead rats, and structural damage (ceiling hole with bees) at move-in; promised monthly compensation was later withdrawn
  • Property has no security cameras; car break-ins and license plate thefts reported with limited police investigation capability

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
New maintenance team responds rapidly to repair requests; property is clean and well-maintained. However, unit inspection and pest control at turnover have been inconsistent in the past.

How This Community Compares Nearby

  • Rated 3.9 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

What Residents Mention Most

trash compactorhuge bathroomgranite countertopspool cleanlinessfast processgreat vibekind stafffitness centerfriendly neighborsnew management team

How We Rate These Programs & Communities

Ranking Method
Star rating 26
Review volume 99
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
119
4
14
3
3
2
5
1
44

Leasing & Application Office

Address
4700 Ross Rd, Del Valle, TX 78617
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_elevatorhas_fitness_centerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_pets

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
00:00-17:00

As listed on Google.

From the Property

Services listed
One, two, and three-bedroom apartmentsIn-unit washer and dryerGranite countertopsFitness gym with cardio and strength training equipmentResort-style poolProfessional business centerClubhouseWater and sewer included

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Enquire about Enclave on Ross

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Common Questions About Applying Here

How quickly does maintenance respond?
Jay Romani, the new maintenance lead, typically arrives within an hour of a service call and addresses multiple issues the same day.
What is included in rent?
According to their website, water and sewer are included. Units feature in-unit washer-dryer, granite countertops, and access to a fitness center and resort-style pool.
Are there security measures on the property?
Residents report that there are currently no security cameras on the property. Car break-ins and license plate thefts have been reported.

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Last updated 2026-08-21