Maintenance and office staff earn strong praise for responsiveness, with residents noting reliable work order completion and friendly service from team members like Kimberly, Freddy, and Mr. Harris. However, the property faces persistent complaints about cockroach infestations, delayed repairs (including structural damage left unaddressed), staff turnover in management, and poor hallway upkeep. Pool closures during peak seasons and inconsistent office hours have frustrated residents paying market-rate rent.
Units feature granite countertops, spacious kitchens, and views toward downtown Austin, with fitness center and onsite maintenance. The sharp divide in experience (61% five-star versus 29% one/two-star reviews) suggests quality depends heavily on which unit a resident occupies and when they move in.
Last verified 2026-07-22
As listed on Google.
All 15 reviews award five stars. Residents praise the staff-especially Angel and Belinda-for quick responsiveness and genuine care. Units are consistently described as clean, modern, and well-designed. The property cultivates a welcoming atmosphere through amenities (pool, pickleball court, fitness center, walking paths) and a tight-knit community vibe that residents call home, not just an address.
Three reviewers praised staff kindness and smooth applications, with one highlighting Bobby's follow-up. One resident found the quiet community and nearby food trucks appealing. However, one tenant reported that promises about pricing, move-in dates, and amenities were not honored after signing, with communication becoming evasive and the area experiencing car break-ins.
New leasing staff like Taeya and Lester drive quick, stress-free approvals and move-ins, and recent management changes have sharpened maintenance and grounds upkeep. But long-term residents face recurring mold, unresolved trash buildup, and management lapses when follow-through is needed-creating tension between the smooth front-office experience newcomers praise and the chronic problems established residents endure. The property offers affordable family units, a pool, playground, and pet-friendly amenities on quiet grounds with nearby schools and churches. Yet maintenance responsiveness, broken promises, and neighborhood safety emerge as real friction points that undercut the good first impression the leasing team makes.
Last updated 2026-07-21
