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The Janson

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 4 Google reviews · How we rank ›

4.0(4) 52 low data composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
The Janson
Service
Affordable & Subsidized Apartments
Reviews
4

What Residents Report

Three reviewers praised staff kindness and smooth applications, with one highlighting Bobby's follow-up. One resident found the quiet community and nearby food trucks appealing. However, one tenant reported that promises about pricing, move-in dates, and amenities were not honored after signing, with communication becoming evasive and the area experiencing car break-ins.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • helpful and attentive staff
  • pleasant community atmosphere
  • good location near amenities
  • brand new building
Watch-outs
  • promises not fulfilled
  • inconsistent communication after application
  • misleading information
  • safety concerns with car break-ins
responsive-staffpoor-communication
Best for: early-stage renters willing to move into new construction
Think twice if: verify all promises and pricing in writing before signing; area has reported car break-ins

What Works Here

  • attentive leasing team
  • new construction
  • full amenities on-site

Before You Apply: What To Expect

  • Staff member Bobby noted for follow-up and consistency during leasing
  • Building described as brand new with early occupancy
  • On-site amenities include fitness center, pool, community clubhouse, garages
  • Handicap Friendly certification claimed

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Strong initial leasing experience for most, but one tenant reported unfulfilled promises and communication breakdown post-application

How This Community Compares Nearby

  • Rated 4 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 16% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 23
Review volume 30
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
3
4
0
3
0
2
0
1
1

Leasing & Application Office

Address
13411 FM812, Del Valle, TX 78617
Attributes
has_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_petshas_swimming_pool

Last verified 2026-07-22

Office & Application Hours

Monday
09:30-17:30
Tuesday
09:30-19:00
Wednesday
09:30-17:30
Thursday
09:30-19:00
Friday
09:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
1, 2, 3, and 4 bedroom apartmentsFitness centerSwimming poolCommunity clubhouseDishwashersWasher and dryer connectionsBalconies and patiosGarages

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about The Janson

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Common Questions About Applying Here

Does the apartment have washer and dryer?
Yes, washer and dryer connections are available. In-unit hookups are listed as a standard feature.
What amenities are included?
Fitness center, swimming pool, community clubhouse, balconies or patios, and on-site maintenance.
Is parking available?
Yes. The property lists garages and has wheelchair-accessible parking.

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All 15 reviews award five stars. Residents praise the staff-especially Angel and Belinda-for quick responsiveness and genuine care. Units are consistently described as clean, modern, and well-designed. The property cultivates a welcoming atmosphere through amenities (pool, pickleball court, fitness center, walking paths) and a tight-knit community vibe that residents call home, not just an address.

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Maintenance and office staff earn strong praise for responsiveness, with residents noting reliable work order completion and friendly service from team members like Kimberly, Freddy, and Mr. Harris. However, the property faces persistent complaints about cockroach infestations, delayed repairs (including structural damage left unaddressed), staff turnover in management, and poor hallway upkeep. Pool closures during peak seasons and inconsistent office hours have frustrated residents paying market-rate rent. Units feature granite countertops, spacious kitchens, and views toward downtown Austin, with fitness center and onsite maintenance. The sharp divide in experience (61% five-star versus 29% one/two-star reviews) suggests quality depends heavily on which unit a resident occupies and when they move in.

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The Meadow Apartments
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4.3(24)✓ Google-verifiedPublishes prices

Residents praise individual staff members like Bonnie and Stephanie for genuine warmth during lease and application support, and note clean interiors and good parking. However, a substantial minority report that management fails to enforce quiet hours, security feels absent despite patrols, and the office doesn't return calls. Early pricing promotions change after pre-qualification, which has frustrated applicants. Safety concerns (car theft, drugs, late-night disturbances) and noise bleed through thin walls stand in sharp contrast to the friendly front-desk experience. The property itself is new, well-maintained on the surface, and includes amenities like a pool and fitness center. Staff turnover or communication gaps appear to create a disconnect between the welcoming leasing team and actual resident management. Families cite the space as family-friendly, though late-night noise complaints suggest enforcement issues persist.

Affordable & Subsidized Apartments

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Last updated 2026-07-21