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The Janson

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 14 Google reviews · How we rank ›

4.3(14) 63 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
The Janson
Service
Affordable & Subsidized Apartments
Reviews
14

What Residents Report

Staff like Nathalie, Libni, and Bobby earned consistent praise for guiding first-time renters through applications with patience and clarity. Residents enjoy spacious apartments, low costs, a new pool, fitness center, and proximity to jobs and food vendors, though some report broken commitments after deposit and concerns about security.

Praised for
  • responsive, helpful staff
  • spacious, affordable units
  • quality amenities (pool, fitness center, playground)
  • smooth application process
Watch-outs
  • pool closed at inconvenient times
  • unfulfilled promises and misleading information
  • inconsistent communication after signing
responsive-staffknowledgeable-staffhelpful-caseworkerswell-maintained-unitsclean-well-maintainedpoor-communication
Best for: First-time renters needing patient guidance and families prioritizing space and low cost.
Think twice if: Get all terms and amenity promises in writing; reports mention unmet commitments and inconsistent follow-up after move-in.

What Works Here

  • staff trained in patient application guidance
  • new amenities and spacious floor plans
  • proximity to work hubs and food trucks
  • move-in incentives (3 months free rent mentioned)

Before You Apply: What To Expect

  • Staff members: Nathalie, Libni, Robert, Bobby-each named in multiple reviews for patient application help
  • 3 months free rent move-in incentive noted
  • Pool closures on weekends reported as frustrating
  • Concerns about car break-ins in the area mentioned

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Staff excel at guiding first-time renters; spacious units and amenities praised, but some report unfulfilled promises after move-in.

How This Community Compares Nearby

  • Rated 4.3 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

What Residents Mention Most

rentalamenities

How We Rate These Programs & Communities

Ranking Method
Star rating 34
Review volume 51
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
11
4
0
3
1
2
0
1
2

Leasing & Application Office

Address
13411 FM812, Del Valle, TX 78617
Attributes
has_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_petshas_swimming_pool

Last verified 2026-08-21

Office & Application Hours

Monday
09:30-17:30
Tuesday
09:30-19:00
Wednesday
09:30-17:30
Thursday
09:30-19:00
Friday
09:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
1, 2, 3, and 4 bedroom apartmentsFitness centerSwimming poolCommunity clubhouseDishwashersWasher and dryer connectionsBalconies and patiosGarages

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Enquire about The Janson

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to The Janson. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What sizes of apartments are available?
1, 2, 3, and 4 bedroom units according to their website.
Is there anything for kids or families?
Yes-a playground on-site, a pool, and fitness center. The community is described as quiet.
Are pets allowed?
Yes, the business welcomes pets.

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Cypress Creek at Stoney Ridge

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All 15 reviews award five stars. Residents praise the staff-especially Angel and Belinda-for quick responsiveness and genuine care. Units are consistently described as clean, modern, and well-designed. The property cultivates a welcoming atmosphere through amenities (pool, pickleball court, fitness center, walking paths) and a tight-knit community vibe that residents call home, not just an address.

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Jay Romani's arrival as the new maintenance lead has transformed resident experience here. Previously unrepaired issues now get handled same-day; she fixes electric, AC, garbage disposals, and drainage problems fast and with genuine courtesy. Property management (especially Kimberly) listens to concerns and keeps grounds clean and pool sparkling. However, a significant shift happened. One resident moved into a unit infested with roaches and dead rats, discovered a dangerous hole in the ceiling housing bees, and was promised compensation that later got rescinded. While Jay later fixed what she could, the earlier move-in failures and broken promises reveal lapses in unit turnover and management accountability.

Affordable & Subsidized Apartments
The Meadow Apartments
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The Meadow Apartments

4.4(25)✓ Google-verifiedPublishes prices

The Meadow draws strong loyalty from families and move-in customers who praise individual staff, clean interiors, and good amenities. Three one-star reviews from later residents paint a starkly different picture: thin construction, management that ignores noise and drug complaints, and security failures including a stolen car. The tension is real-applicants experience personal attention and transparent pricing initially, but established tenants report the office becomes unresponsive and safety concerns go unaddressed. Bonnie, Stephanie, and Erick earn consistent recognition for patience and helpfulness during applications and tours. What reviewers value most is clean units and quiet pools, not subsidized pricing. The core trade-off: move in for the upfront cost savings and friendly leasing experience, but expect management to deprioritize long-term resident concerns over lease turnover.

Affordable & Subsidized Apartments

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Last updated 2026-08-21