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Riverstation Apartments

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 140 Google reviews · How we rank ›

3.7(140) 63 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Riverstation Apartments
Service
Affordable & Subsidized Apartments
Reviews
140

What Residents Report

Five-star reviews consistently praise the leasing team, particularly Maria, Kenya, Dvon, and Becky, for patient guidance through a quick approval and move-in process. Units are modern, spacious, and recently renovated, with maintenance requests answered within 30 minutes and 24/7 security in place.

However, multiple residents report serious maintenance issues: roaches in apartments, mold found at move-in, and inconsistent cleaning despite a stated porter service. Pet enforcement is lax, with unleashed dogs described as a regular problem on the grounds. One reviewer broke their lease after four months due to these conditions.

Praised for
  • responsive leasing staff (especially Maria, Kenya, Dvon, Becky)
  • fast approval and move-in process
  • clean, spacious, remodeled units
  • quick maintenance response
  • 24/7 security and amenities
Watch-outs
  • maintenance and cleaning inconsistent; roaches reported
  • unleashed dogs and lax pet enforcement
  • mold in units at move-in
responsive-staffquick-approvalwell-maintained-unitsmaintenance-issuesunsafe-conditions
Best for: First-time renters who value attentive leasing support and quick approval, provided maintenance and pest control meet standards.
Think twice if: Current residents report roaches, mold at move-in, and loose dogs on grounds. Inspect units closely before signing.

What Works Here

  • hands-on leasing staff expedite approvals and move-ins
  • newly remodeled, spacious units
  • immediate maintenance response (30 min reported)
  • full amenities: fitness center, pool, pet-friendly, business center

Before You Apply: What To Expect

  • Maria Maldonado, Kenya, Dvon, Becky, and Sierra Moats named as responsive leasing staff
  • maintenance response time reported as 30 minutes
  • 24/7 security staff on-site
  • porter service daily (though cleanliness inconsistent per reviews)
  • porter with dreads commended for maintenance quality
  • maintenance issues include roaches and mold
  • golf cart tours offered during showings

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Fast leasing and move-in process praised; concerns about pest control and maintenance consistency at occupancy.

How This Community Compares Nearby

  • Rated 3.7 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

What Residents Mention Most

helpful staffspacious apartmentleasing processlaundry roomfast processapproval processpaperwork assistancelong processrenovationsbeautiful property

How We Rate These Programs & Communities

Ranking Method
Star rating 15
Review volume 93
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
82
4
7
3
8
2
7
1
36

Leasing & Application Office

Address
220 Stoneport Dr, Dallas, TX 75217
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_private_outdoor_spacewelcomes_petshas_swimming_pool

Last verified 2026-07-22

Office & Application Hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

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Common Questions About Applying Here

How long does the approval process take?
Reviewers describe the process as fast and easy, with one resident reporting move-in within days. Maria Maldonado and other leasing staff guide applicants through paperwork promptly.
What amenities are included?
In-unit washer/dryer, fitness center, swimming pool, business center, pet-friendly grounds, private outdoor space, wheelchair-accessible entrances and parking, and 24/7 security.
How quickly does maintenance respond?
One reviewer reported a maintenance response within 30 minutes for an A/C problem. Workorders are generally completed in a timely manner per longer-term residents.

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Last updated 2026-07-21