WC
22 low data
Woodland City Alliance-Tenants
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Public Housing AuthoritiesLow Income Housing Program
Cherokee Village Apartments
Public Housing AuthoritiesAffordable & Subsidized ApartmentsDisability & Supportive HousingLow Income Housing Program
- Services
- Public Housing Authorities, Affordable & Subsidized Apartments, Disability & Supportive Housing
- Reviews
- 156
What Residents Report
Low rents and occasional kind staff draw residents, but recent months bring a stark divide: newer reviews detail pervasive cockroach infestations, broken utilities left unfixed for weeks, and neighbors whose noise goes unmanaged. Older reviews praised the calm and cleanliness; current tenants describe the place as deteriorating under new management, with poor office responsiveness despite friendly faces like Leeandra or Maria still present.
Recent shift: Sentiment has sharply deteriorated in the past 2-3 months. Older five-star reviews (1-2 years ago) praised cleanliness, peace, and staff like Maria and Leeandra. Recent one-star reviews (last 2-3 months) describe severe pest infestations, electrical failures, policy tightening, and unresponsive new management (Sunridge Management Group), though individual staff members still receive praise.
Praised for
- Helpful, caring staff (named Leeandra, Maria, Chiquita, maintenance crew)
- Clean community and quiet when conditions are stable
- Affordable rent
- On-site amenities and green space
Watch-outs
- Severe pest infestation (cockroaches, rodents)
- Unresponsive management to maintenance requests
- No air conditioning or electrical failures lasting weeks
- Excessive noise from neighbors; no enforcement
- New management ('Sunridge') blamed for fees, policy changes, deterioration
- Units delivered dirty and uncleaned
responsive-staffmaintenance-issuesunsafe-conditionshelpful-caseworkersunresponsive-managementlong-wait-times
Best for: Renters comfortable with low cost and able to tolerate maintenance risks in exchange for occasional staff kindness.
Think twice if: Pest control failures, long waits for electrical repairs, and noise enforcement gaps are documented; recent management change has worsened service consistency.
What Works Here
- Affordable rent rates
- Named staff with strong reputation for patient, personal help (Leeandra, Maria)
- On-site community amenities and green space
Before You Apply: What To Expect
- Staff praised by name: Leeandra Quintela, Maria, Chiquita (manager); maintenance crew noted as responsive individuals despite office gaps
- Cockroach infestations reported in kitchen drawers, behind refrigerators, crawling on bedding
- Electrical outages lasting a month unfixed; recent power outage from non-payment (5-11 to 5-12-26)
- No air conditioning mentioned in multiple complaints
- Complaint of units handed over uncleaned; trash left outside doors
- Policy shift: apartments now allow only one car instead of two previously
- Sunridge Management Group cited as new owner blamed for deterioration
How Residents Rate Management & Maintenance
- Affordable & Subsidized Apartments
- Affordable rent but saddled with pest infestations, maintenance delays, and inconsistent management responsiveness; newer management blamed for policy tightening and fee increases.
- Disability & Supportive Housing
- Website claims Handicap Friendly; reviews do not directly address accessibility or disability-specific services.
How This Community Compares Nearby
- Rated 3.7 against a 3.72 average across the 44 affordable & subsidized apartments businesses listed here.
- Has more Google reviews than 89% of the businesses in this directory.
How We Rate These Programs & Communities
Ranking Method Star rating 14
Review volume 95
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30
Rating breakdown
5
72
4
25
3
24
2
10
1
25
Leasing & Application Office
- Phone
- +1214-398-1485
- Address
- 7250 Elam Rd, Dallas, TX 75217
Last verified 2026-07-21
Office & Application Hours
- Monday
- 08:30-17:30
- Tuesday
- 08:30-17:30
- Wednesday
- 08:30-17:30
- Thursday
- 08:30-17:30
- Friday
- 08:30-17:30
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
From the Property
Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsCommunity PlaygroundOn-Site Clothes Care CenterGreen spaceCourtyard
Credentials claimed:Equal Opportunity Housing, Handicap Friendly
As published by the business on its own website; not independently verified.
Common Questions About Applying Here
- What types of units are available?
- One-bedroom, two-bedroom, and three-bedroom apartments. Website also lists on-site amenities: clothes care center, community playground, green space, and courtyard.
- What should I know about maintenance response times?
- Individual maintenance staff are praised as kind and responsive. However, recent complaints include a month-long wait for kitchen electrical repair and no A.C. Pest issues also go unresolved despite reports.
- How many cars can I park?
- Current policy allows one car per apartment, though one tenant reports being told two were allowed when they moved in and later being restricted to one.
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Public Housing AuthoritiesAffordable & Subsidized ApartmentsSenior Low Income Housing