Texas Low Income Housing Program Guide
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Sterlingshire

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 362 Google reviews · How we rank ›

3.6(362) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Subsidized ApartmentsPublic Housing Authorities
Sterlingshire
Services
Affordable & Subsidized Apartments, Public Housing Authorities
Reviews
362

What Residents Report

Gerald, the maintenance supervisor, stands out for quick repairs and genuine care-residents praise his AC fixes, refrigerator replacements, and willingness to help beyond his job description. But serious complaints surface: stairwells are filthy, the elevator has been down for weeks or months, leaving residents with mobility issues stranded.

Leasing staff answer calls promptly and explain the rental process clearly. Prices range from $799 for two bedrooms to $999 for three bedrooms, with $500 off the first month if you move in by August 31, 2026. The pet-friendly pool and fitness center appeal to many, though the broken elevator and poor hallway upkeep undermine the community feel.

Praised for
  • Gerald's maintenance speed and professionalism
  • responsive leasing staff
  • respectful and helpful service
  • quick repair turnaround
Watch-outs
  • dirty stairwells and hallways
  • elevator broken for extended periods
  • accessibility barriers for disabled residents
responsive-staffmaintenance-issueshelpful-caseworkersclean-well-maintained
Best for: Pet owners seeking affordable apartments with responsive maintenance staff.
Think twice if: Residents with mobility needs should ask about elevator repair timeline before applying.

What Works Here

  • Gerald's rapid, detail-oriented maintenance
  • responsive leasing and rental process
  • affordable pricing with move-in specials
  • pet-friendly community with amenities

Before You Apply: What To Expect

  • Gerald (maintenance supervisor) praised for AC repair, refrigerator replacement, shelf repair, and weekend availability
  • Elevator broken for one month to six weeks at time of reviews
  • Leasing staff call back promptly and explain rental process
  • Maintenance requests often filled same day or next day

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Leasing staff responsive and helpful; pricing competitive and transparent.
Public Housing Authorities
Maintenance concerns: elevator long-term outages affect residents with disabilities; hallway cleanliness reported as poor.

How This Community Compares Nearby

  • Rated 3.6 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

What Residents Mention Most

dirty hallwayselevatorhomey vibeapplication processhelpful staffsecurityhelpfulnesscaring staffeasy processpatient staff

How We Rate These Programs & Communities

Ranking Method
Star rating 8
Review volume 100
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
203
4
27
3
24
2
16
1
92

Leasing & Application Office

Address
9415 Bruton Rd, Dallas, TX 75217
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
One bedroom apartment homesTwo bedroom apartment homesThree bedroom apartment homesPet friendly communitySwimming poolFitness centerLaundry facilitiesPlayground
Published prices
2 Bedrooms
starting @ $799
3 Bedrooms
starting @ $999
1st Month when you move in by August 31, 2026
$500 off

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Enquire about Sterlingshire

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Sterlingshire. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Does Sterlingshire accept pets?
Yes, they are a pet-friendly community.
What's the move-in cost?
Two bedrooms start at $799, three bedrooms at $999. If you move in by August 31, 2026, you get $500 off the first month.
Are elevators working reliably?
Recent reviews indicate the elevator has been out for extended periods, affecting residents with mobility issues. Ask the leasing office about current status before committing.

Similar low income housing program nearby

Crawford Park Apartments
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Crawford Park Apartments

4.1(58)✓ Google-verified

Staff like Michelle and Ericka earned consistent praise for patient explanations during leasing and genuine kindness. However, residents report serious safety issues including multiple shootings nearby, unresolved mold, and management that ignores maintenance requests and resident concerns.

Public Housing AuthoritiesAffordable & Subsidized Apartments
Umphress Terrace
47 low data

Umphress Terrace

4.2(5)

Most residents praise the atmosphere and staff warmth, highlighting the property manager and senior coordinator as efficient and caring. One resident reported serious frustration with prior management conduct, citing unprofessional behavior and eviction disputes.

Public Housing AuthoritiesLow Income Housing Program

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Last updated 2026-08-21