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Reserve at Quebec

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 209 Google reviews · How we rank ›

3.0(209) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Senior Low Income HousingAffordable & Subsidized ApartmentsPublic Housing AuthoritiesLow Income Housing Program
Reserve at Quebec
Services
Senior Low Income Housing, Affordable & Subsidized Apartments, Public Housing Authorities
Reviews
209

What Residents Report

Tony and Luis from maintenance earn consistent praise for fixing AC and other repairs quickly and with care, and several residents describe a quiet, peaceful community. However, repeated complaints surface about months-long repair delays, emergency maintenance calls going unanswered, and management billing residents for months after leases end. Residents also report persistent issues like lack of AC in bedrooms and unresolved mold concerns.

The property offers affordable rents and community amenities. Two-bedroom units run $1,170 monthly with no application fee. Satisfaction splits sharply: half of reviews are five-star, but half are one or two-star, often from residents frustrated by maintenance delays and management responsiveness.

Praised for
  • maintenance staff responsiveness
  • peaceful community
  • professional office staff
  • AC and repair quality work
Watch-outs
  • unresolved maintenance issues
  • slow emergency response
  • billing disputes
  • lack of follow-through on repairs
responsive-staffmaintenance-issuesunresponsive-managementlong-wait-timeshelpful-caseworkers
Best for: Residents seeking affordable housing with good on-site maintenance staff and community amenities.
Think twice if: Think twice if you need responsive emergency maintenance or management; several residents waited months for repairs and faced slow emergency calls.

What Works Here

  • maintenance team named Tony and Luis praised for speed and professionalism
  • low application fee ($0) and affordable rent
  • peaceful, quiet community atmosphere
  • amenities include fitness center and pool

Before You Apply: What To Expect

  • Maintenance technicians Tony and Luis consistently praised for AC repairs and general responsiveness
  • Emergency maintenance response delayed; one resident reported sewage backup with no same-day response
  • Manager Melisa mentioned positively in recent reviews for office improvements
  • Resident reported being billed for rent months after lease ended despite providing proof of move-out
  • One resident reported AC missing from son's bedroom for over a year with no resolution

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Maintenance staff praised for quick repairs; management criticized for slow emergency response and billing disputes.
Senior Low Income Housing
Long-term residents describe a peaceful environment with good office staff and activities for families.
Low Income Housing Program
Low rents and no application fee attract residents, but follow-through on maintenance and lease-end billing create friction.

How This Community Compares Nearby

  • Rated 3 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
93
4
8
3
4
2
13
1
91

Leasing & Application Office

Address
6655 Calgary Ln, Fort Worth, TX 76135

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
09:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One bedroom apartmentsTwo bedroom apartmentsThree bedroom apartmentsPet friendly housingFitness centerMedia roomBusiness centerClothes care center
Published prices
2 Bedrooms
$1170
3 Bedrooms
$1359
Security Deposit
$99
Application Fee
$0

Credentials claimed:Equal housing opportunity provider and employer

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Enquire about Reserve at Quebec

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Common Questions About Applying Here

What are the application and move-in costs?
Application fee is $0. Security deposit is $99. Two-bedroom rent is $1,170 monthly; three-bedroom is $1,359.
Does the property accept pets?
Yes, Reserve at Quebec lists pet-friendly housing.
What amenities are available?
Fitness center, pool, media room, business center, clothes care center, community room with kitchen, and picnic area.

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Most residents enjoy living here, consistently praising staff friendliness and quick maintenance response. Huseni in the leasing office and JJ on maintenance stand out for their work, and the common areas stay clean. A serious complaint about roaches emerged recently and an unclear no-smoking policy has left some residents frustrated with secondhand smoke from neighbors. The community appeals to long-term residents: one has renewed 17 times since 2009. Families use the pool, pet owners appreciate the pet-friendly designation, and the location inside Loop 820 on Fort Worth's northwest side draws both families and those seeking stable housing. Those moving in should confirm smoking rules before signing.

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Sansom Ridge runs a food pantry and hosts resident events led by standout coordinators like Sabrina and Rosetta. Maintenance staff including Bren'Sha earn strong praise for reliability and honesty. The units are spacious and affordable. However, office management under Cindy Pennell drew complaints about rudeness, payment inflexibility, and poor communication. Pest control services failed repeatedly, and residents report trash buildup, car break-ins, and package room theft. The complex sits on decent bones but struggles with upkeep across security and pest management. The community has a welcoming surface layer that attracts families seeking affordable housing with built-in support. Free diapers, wipes, and food assistance stand out. Yet ongoing maintenance lapses, a careless towing partner, and systemic staff gaps between frontline helpers and the office threaten that goodwill.

Affordable & Subsidized Apartments
Sansom Bluff Apartments
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Sansom Bluff delivers attractive, spacious apartments with reliable maintenance and genuine community-building through events like pool parties and food pantries. However, leasing office staff are consistently described as dismissive and unapproachable, and incoming calls routinely go unanswered. The divide is stark: residents love the physical property and dedicated maintenance and resident services teams, but frustration with office professionalism is acute enough to drive people away at the application stage and push existing tenants toward moving out. Staff turnover has made the situation worse. Earlier in 2025, the office team earned praise for warmth and professionalism; the current staff are characterized as rude, eye-rolling, and indifferent to tenant concerns. One 2-bedroom resident reported paying over $1,780 per month with unresolved maintenance issues and arbitrary rent increases. A second water quality complaint persists unaddressed.

Affordable & Subsidized Apartments

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Last updated 2026-08-21