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Park South

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 79 Google reviews · How we rank ›

4.6(79) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Subsidized Apartments
Park South
Service
Affordable & Subsidized Apartments
Reviews
79

What Residents Report

Most residents praise Park South's clean units, friendly leasing staff (Molly, Stephanie, Julie named), and responsive maintenance team under pressure. However, significant complaints emerge: appliances malfunctioning at move-in, hot water issues, security breaches (vehicles broken into, suitcase stolen), gate failures, and delayed repairs. One reviewer reported three months without camera footage review after theft; another faced a flooded apartment twice without assistance. The complex feels split between excellent service moments and operational lapses that undermine trust.

Praised for
  • friendly and responsive staff
  • clean, well-maintained apartments and common areas
  • quick maintenance response (when engaged)
  • quiet, secure neighborhood
  • convenient South Austin location
Watch-outs
  • recurring maintenance failures (appliances, hot water)
  • security gaps (stolen items, broken gate)
  • delayed emergency response and follow-up
  • noise and neighbor disturbances
  • inconsistent management availability
responsive-staffclean-well-maintainedmaintenance-issuesunsafe-conditionsknowledgeable-staff
Best for: Professionals and students seeking upscale, pet-friendly apartments in South Austin with strong leasing support.
Think twice if: Security concerns (theft, broken gates) and appliance reliability issues warrant verification before move-in; confirm maintenance response times for complex repairs.

What Works Here

  • On-site maintenance team
  • Pet-friendly with modern amenities
  • Convenient South Austin location near shopping and UT campus

Before You Apply: What To Expect

  • Jacob (lead maintenance): praised for proactive emergency response and work order follow-through; new employee handling high volume
  • Stephanie, Molly, Julie (leasing staff): named for professionalism and patience during tours and application
  • Hot water system issues reported (short duration, insufficient temperature)
  • Appliances at move-in often non-functional (fridge, dryer reported); maintenance unit-swaps offered as workaround
  • Vehicle break-ins and suitcase theft from garage during year one
  • Gate security failures lasting weeks; elevator downtime mentioned
  • Property manager unavailable Saturdays and on extended leave

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Luxury finishes and location draw residents, but appliance quality control and security gaps create buyer's remorse.

How This Community Compares Nearby

  • Rated 4.6 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

What Residents Mention Most

awesome apartmentsclean spacesresponsive stafffriendly staffwelcoming atmospherequick response timeleasing staffpoolcostgym

How We Rate These Programs & Communities

Ranking Method
Star rating 61
Review volume 83
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
66
4
2
3
5
2
1
1
5

Leasing & Application Office

Address
2000 Onion Creek Pkwy, Austin, TX 78748
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_elevatorhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_space

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
Apartments in South AustinPet-friendly apartmentsEV charging stationsBocce courtResort-style pool and sundeckResident loginApplicant loginVirtual tours
Published prices
Leasing special for applicants who tour and apply within 48 hours
$500 Look & Lease Special, plus 4 Weeks Free

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Park South

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Park South. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What leasing incentive is available?
A $500 Look & Lease Special plus four weeks free rent for applicants who tour and apply within 48 hours.
Are pets allowed?
Yes. The business lists pet-friendly apartments.
Is there wheelchair access?
Yes. The building has wheelchair-accessible entrance, parking, and an elevator.

Similar low income housing program nearby

Aspire at Onion Creek
73

Aspire at Onion Creek

4.0(158)✓ Google-verified

Residents consistently praise the responsiveness of leasing and maintenance staff, with named team members like Yulissa, Brissa, Raul, and Juan earning specific commendation for patience and quick problem-solving. Maintenance requests are resolved promptly and units are spacious and clean, though rare service lapses (hot water outage lasting days) and appointment availability constraints temper the otherwise strong satisfaction.

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Bridge at Estancia
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Bridge at Estancia

3.8(94)✓ Google-verifiedPublishes prices

Staff like Senon, Cheryl, and Nikkitta earn consistent praise for attentiveness and smooth leasing processes, and many residents enjoy the spacious units and amenities. However, serious maintenance problems have escalated since opening in 2024: persistent mold and moisture damage, recurring rodent issues with holes left unsealed, broken elevators that have stayed down for months, and pervasive cleanliness issues in common areas. Management communication is sparse during outages, and some complaints feel dismissed rather than resolved promptly.

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Southpark Ranch
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Southpark Ranch

3.8(94)✓ Google-verified

Five-star reviewers praise staff responsiveness, clean grounds, and a welcoming community with shared spaces like a food pantry and bingo nights. Isabel, the leasing specialist, earns specific mention for patience and knowledge. One-star reviewers report the opposite experience: inadequate security, missing security deposits, dismissive management, and mold left unresolved. The gap suggests either significant recent staff turnover or inconsistent service depending on which manager handles your case. Complaints focus on structural problems: doors not locking properly, unvetted access, and inability to recover money owed on move-out. Some cite management indifference to vehicle damage and pest issues. Positive residents celebrate affordable pricing and a stable, quiet community; dissatisfied ones describe a costly complex that fails at basic responsibilities.

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Last updated 2026-08-21