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Park South

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 73 Google reviews · How we rank ›

4.6(73) 71 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Park South
Service
Affordable & Subsidized Apartments
Reviews
73

What Residents Report

Park South residents experience sharp contrasts. Some praise the leasing staff (Stephanie, Juli, Elizabeth) and a dedicated maintenance lead (Jacob) who solve problems quickly, from oven repairs to emergency response during a sprinkler burst. Others report serious security failures: vehicles stolen or broken into, gate broken for months, and property managers unresponsive to complaints even after reviewing camera footage. Noise complaints from residents above go unresolved despite multiple escalations. The complex has modern amenities and clean units, but inconsistent enforcement of lease terms and gaps in security and management response undermine the experience for vulnerable residents.

Praised for
  • responsive maintenance and staff
  • friendly leasing agents
  • welcoming community atmosphere
  • well-maintained grounds and units
  • efficient work order completion
Watch-outs
  • security lapses and vehicle break-ins
  • slow response to noise complaints
  • unreliable gate and elevator
  • delayed emergency response from management
  • inconsistent maintenance service levels
responsive-staffmaintenance-issuessafe-neighborhoodunresponsive-managementwell-maintained-unitsunsafe-conditionshelpful-caseworkers
Best for: Residents seeking responsive leasing support and modern in-unit conveniences who do not have security concerns.
Think twice if: Security is important to you: several residents report vehicle break-ins, gate failures lasting months, and cameras not reviewed promptly. Noise complaints also face slow or minimal follow-up from management.

What Works Here

  • leasing staff personal attention and responsiveness
  • dedicated on-site maintenance team
  • modern amenities (in-unit washer-dryer, fitness center)
  • quick maintenance work orders when prioritized

Before You Apply: What To Expect

  • Jacob is lead maintenance; responds to work orders same day and stays on-site during emergencies (fire alarm, sprinkler burst until 2 am)
  • Leasing staff named: Stephanie, Juli (Julie), Elizabeth (property manager)
  • In-unit washer-dryer sometimes requires repair; one resident reported two-day wait
  • Gate was broken for 2 months in one resident's experience; elevator frequently out of service
  • Property manager unavailable Saturdays and away for extended periods; camera review requests delayed weeks

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Modern units and community events praised, but security lapses (vehicle theft, broken gate) and weak noise enforcement undermine residential peace for some.

How This Community Compares Nearby

  • Rated 4.6 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

What Residents Mention Most

awesome apartmentsstorage closetclean spacesresponsive stafffriendly staffwelcoming atmospherecommunity eventsleasing staffquick response timepool

How We Rate These Programs & Communities

Ranking Method
Star rating 60
Review volume 81
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
62
4
1
3
4
2
1
1
5

Leasing & Application Office

Address
2000 Onion Creek Pkwy, Austin, TX 78748
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_elevatorhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_space

Last verified 2026-07-22

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Enquire about Park South

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Common Questions About Applying Here

Are units wheelchair accessible?
Yes. Park South has wheelchair-accessible entrances, parking, and an elevator.
What happens if something breaks in my apartment?
Maintenance work orders are typically completed quickly when called, though response times vary. One resident reported oven repair within 10 minutes; another waited two days for a washer repair.
Does the property have a community space?
Yes. Residents mention a club house with game nights and community events.

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Aspire at Onion Creek
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Aspire at Onion Creek

4.0(158)✓ Google-verified

Residents consistently praise the responsiveness of leasing and maintenance staff, with named team members like Yulissa, Brissa, Raul, and Juan earning specific commendation for patience and quick problem-solving. Maintenance requests are resolved promptly and units are spacious and clean, though rare service lapses (hot water outage lasting days) and appointment availability constraints temper the otherwise strong satisfaction.

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Bridge at Estancia
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Bridge at Estancia

3.8(93)✓ Google-verified

Staff like Senon, Cheryl, and Nikkitta earn consistent praise for patience and quick approvals. Units are spacious with balconies and parking. However, maintenance problems are persistent: mold returns unfixed, elevators break for months, roaches recur, and the pool closes without notice. Management rarely communicates or responds to tenant concerns, leaving residents frustrated despite their initial positive move-in experience.

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Southpark Ranch
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Southpark Ranch

3.8(93)✓ Google-verified

Residents consistently praise the property's upkeep, maintenance speed, and staff expertise, particularly leasing specialist Isabel who is named repeatedly for patience and clear communication. Strong community events and a food pantry add to the draw. However, a significant minority report serious problems: no security at entry points, management unresponsive to resident damage and complaints, disputed security deposit refunds, and failure to remediate mold that made children ill. The shift appears tied to staff changes, with newer management and leasing personnel receiving criticism while the original team is missed. First-time renters and those seeking a close-knit community with responsive service may thrive here, especially if Isabel handles their lease. Prospective tenants must carefully inspect units for water damage and clarify security deposit terms before signing, and should expect variable service quality depending on which manager or leasing agent they encounter.

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Last updated 2026-07-21