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Aspire at Onion Creek

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 158 Google reviews · How we rank ›

4.0(158) 72 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Aspire at Onion Creek
Service
Affordable & Subsidized Apartments
Reviews
158

What Residents Report

Residents consistently praise the responsiveness of leasing and maintenance staff, with named team members like Yulissa, Brissa, Raul, and Juan earning specific commendation for patience and quick problem-solving. Maintenance requests are resolved promptly and units are spacious and clean, though rare service lapses (hot water outage lasting days) and appointment availability constraints temper the otherwise strong satisfaction.

Praised for
  • responsive, knowledgeable staff
  • reliable maintenance team
  • clean, well-maintained units
  • quiet, welcoming community
Watch-outs
  • occasional maintenance delays
  • limited availability for showings
responsive-staffclean-well-maintainedknowledgeable-staffwell-maintained-units
Best for: Renters seeking responsive on-site maintenance and leasing support in a quiet South Austin setting.
Think twice if: Those with urgent maintenance needs should confirm response times during high-occupancy periods, as occasional delays have occurred.

What Works Here

  • attentive maintenance team
  • approachable, patient leasing staff
  • spacious, well-kept units
  • quiet, small community feel

Before You Apply: What To Expect

  • Leasing staff Yulissa and Brissa noted for thorough communication and responsiveness
  • Maintenance team members Raul and Juan specifically praised for promptness and professional service
  • Maintenance resolves requests quickly and efficiently
  • Hot water outage lasted 3 days in one reported instance

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Staff highly attentive and knowledgeable about leasing; apartments spacious and well-maintained; occasional delays in service requests noted.

How This Community Compares Nearby

  • Rated 4 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

What Residents Mention Most

helpful staffnice apartmentsaffordable apartmentsapartment application processbeautiful unitsleasing office staffnew constructionpeaceful placekind staffmaintenance team

How We Rate These Programs & Communities

Ranking Method
Star rating 32
Review volume 96
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
102
4
14
3
8
2
5
1
29

Leasing & Application Office

Address
2333 Cascades Ave, Austin, TX 78747
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_pets

Last verified 2026-07-22

Office & Application Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsPet-friendly apartmentsPool with beach entryStrength and cardio centerResident clubhouseOutdoor kitchen

As published by the business on its own website; not independently verified.

Enquire about Aspire at Onion Creek

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Common Questions About Applying Here

Can I see an apartment on a specific day?
Tour availability varies; one reviewer was offered a Saturday appointment when no units were vacant for immediate viewing.
How quickly does maintenance respond?
Maintenance is typically prompt and resolves requests efficiently; one rare instance of a three-day hot water outage was reported.
Are pets allowed?
Yes, the community welcomes pets.

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Park South residents experience sharp contrasts. Some praise the leasing staff (Stephanie, Juli, Elizabeth) and a dedicated maintenance lead (Jacob) who solve problems quickly, from oven repairs to emergency response during a sprinkler burst. Others report serious security failures: vehicles stolen or broken into, gate broken for months, and property managers unresponsive to complaints even after reviewing camera footage. Noise complaints from residents above go unresolved despite multiple escalations. The complex has modern amenities and clean units, but inconsistent enforcement of lease terms and gaps in security and management response undermine the experience for vulnerable residents.

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Staff like Senon, Cheryl, and Nikkitta earn consistent praise for patience and quick approvals. Units are spacious with balconies and parking. However, maintenance problems are persistent: mold returns unfixed, elevators break for months, roaches recur, and the pool closes without notice. Management rarely communicates or responds to tenant concerns, leaving residents frustrated despite their initial positive move-in experience.

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Every reviewer highlighted Priscila (or Priscilla), the leasing agent, for making applications and move-ins straightforward and welcoming. The apartments themselves drew repeated praise for being new, spacious, and affordably priced relative to amenities like fitness centers, pools, and in-unit laundry.

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Last updated 2026-07-21