Texas Low Income Housing Program Guide
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New Hope Housing, Inc.

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 66 Google reviews · How we rank ›

3.7(66) 57 composite score See reviews on Google ✓ Google-verified
Public Housing AuthoritiesLow Income Housing ProgramHomeless & Transitional SheltersHousing Assistance & Rental Aid Nonprofits
New Hope Housing, Inc.
Services
Public Housing Authorities, Low Income Housing Program, Homeless & Transitional Shelters
Reviews
66

What Residents Report

New Hope Housing offers transitional shelter to unhoused Houstonians, and many residents credit it with providing a vital stepping stone off the streets. However, recent reviews reveal serious safety and maintenance gaps: staff misconduct goes unchecked, residents report daily harassment and gunfire near windows, and management refuses to relocate vulnerable tenants or respond to maintenance needs. The 3.7-star rating masks a stark divide between those who found refuge and those who experienced alarming neglect.

Praised for
  • provides shelter and stability for unhoused people
  • caring staff committed to ending homelessness
  • opportunity to move beyond street living
Watch-outs
  • lack of oversight and accountability for staff conduct
  • safety concerns: harassment and violence in facilities
  • maintenance requests ignored
  • inadequate unit conditions
  • management dismissive of resident complaints
unresponsive-managementmaintenance-issuesunsafe-conditionslong-wait-times
Best for: unhoused individuals seeking immediate shelter and stability while working toward permanent housing
Think twice if: safety concerns and unresponsive management have troubled recent residents; vulnerable populations may face harassment with inadequate staff intervention

What Works Here

  • removes people from street homelessness
  • mission-driven nonprofit model
  • operates multiple locations

Before You Apply: What To Expect

  • Operates Sakowitz location (at minimum)
  • Staff witnessed harassment on cameras but refused to relocate affected residents
  • Water quality problems reported
  • Maintenance requests routinely ignored
  • Billing errors documented (date discrepancies on receipts)

How Residents Rate Management & Maintenance

Homeless & Transitional Shelters
Provides essential shelter but recent reviews document safety failures and unresponsive management
Housing Assistance & Rental Aid Nonprofits
Mission-driven model praised by long-term supporters, but recent residents report accountability gaps

How This Community Compares Nearby

  • Rated 3.7 against a 4.07 average across the 40 homeless & transitional shelters businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 16
Review volume 79
Review recency 94
Review sentiment 42
Profile completeness 100
Verification 30

Rating breakdown

5
34
4
8
3
7
2
5
1
12

Leasing & Application Office

Address
Harris County, 3315 Harrisburg Blvd, Houston, TX 77003
Open in Google Maps

Last verified 2026-08-21

Office & Application Hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

Enquire about New Hope Housing, Inc.

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to New Hope Housing, Inc.. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Is there a cost to move in?
Review text does not state a price for entry or monthly fees.
What if I need maintenance done?
Multiple residents report that maintenance requests are routinely ignored despite being submitted to front office.

Similar low income housing program nearby

New Hope Housing Canal
60 low data

New Hope Housing Canal

4.6(19)✓ Google-verified

Residents consistently credit New Hope Housing Canal for providing secure, affordable housing that enables people leaving homelessness to stabilize. Staff earn repeated praise for care and responsiveness. Kitchen facilities are minimal (shared only), internet is unreliable, and noise from the nearby fire station takes adjustment; the model works well as transitional shelter but may frustrate those seeking long-term family living.

Public Housing AuthoritiesLow Income Housing ProgramAffordable & Subsidized Apartments
View profile
Harris County Housing Authority
57

Harris County Housing Authority

3.1(234)

Harris County Housing Authority receives sharp praise from residents who connect with supportive staff like Sylvia Williams and Dawn Daniel, and has defended tenants against landlord disputes. However, the majority of recent reviews cite severe communication failures: both landlords and applicants report unanswered calls and emails for weeks, front desk staff described as dismissive, and no updates on inspections or applications. Waitlist closures and perceived barriers to emergency housing add to frustration.

Senior Low Income HousingPublic Housing AuthoritiesHousing Assistance & Rental Aid Nonprofits
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New Hope Housing - Ennis
80

New Hope Housing - Ennis

5.0(46)✓ Google-verified

Staff members like Angela Thompson, Felicia Stevenson, and maintenance worker Travon stand out for genuine care and professionalism, making the application and move-in process feel supported rather than bureaucratic. Units are clean and quiet; residents note that maintenance responds quickly and the complex hosts planned activities that build community. One resident wished for more closet space. Reviewers consistently describe the Ennis location as peaceful, affordable, and a place where both the physical space and the people make them feel at home.

Public Housing AuthoritiesLow Income Housing ProgramAffordable & Subsidized Apartments
View profile

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Last updated 2026-08-21