Texas Low Income Housing Program Guide
Menu
Find Affordable Housing Call
Frankford Flats Apartments logo

Frankford Flats Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 332 Google reviews · How we rank ›

3.8(332) 65 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Frankford Flats Apartments
Service
Affordable & Subsidized Apartments
Reviews
332

What Residents Report

Most reviewers praise the leasing staff by name, especially Ada and Rosy, and describe comfortable apartments in a convenient location near Walmart and local transit. However, one detailed account describes undisclosed fees, a severe cockroach infestation within days of move-in, and management evasion when seeking accountability. Other residents confirmed similar pest issues in nearby units, suggesting possible systemic awareness.

The property's core appeal centers on spacious layouts with walk-in closets, proximity to shopping, and staff who make the leasing process smooth. Yet the experience hinges entirely on which unit tenants receive and whether disclosed pest history exists in their building. Maintenance responds promptly when called.

Praised for
  • friendly, helpful staff
  • spacious, well-maintained units
  • convenient location near retail
  • responsive maintenance
Watch-outs
  • hidden fees beyond rent
  • serious cockroach infestation
  • lack of transparency about pest problems
  • poor communication during crisis
responsive-staffwell-maintained-unitspoor-communicationmaintenance-issues
Best for: Renters comfortable with older construction who need reliable staff and proximity to shopping.
Think twice if: Verify pest history with current residents and request a unit inspection before signing; clarify all fees in writing upfront.

What Works Here

  • named staff known for attentive service
  • spacious units with walk-in closets
  • onsite pool and assigned parking
  • walkable to Walmart, Kroger, transit

Before You Apply: What To Expect

  • Ada, Rosy, and Ava are leasing staff repeatedly praised by name
  • David provides responsive on-call maintenance
  • guest parking charges $7
  • one reviewer documented 30+ cockroaches within two days of move-in
  • neighboring units also reported roach problems
  • maintenance fees, trash fees, parking fees not always quoted upfront

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Staff make the leasing process smooth, but undisclosed fees and pest problems create serious buyer-beware risk.

How This Community Compares Nearby

  • Rated 3.8 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

What Residents Mention Most

new managementmodern apartmentspoolsafetyunderstanding staffmoldrobbedspeaks spanishcontract renewalHas outdoor space

How We Rate These Programs & Communities

Ranking Method
Star rating 20
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
207
4
17
3
14
2
6
1
88

Leasing & Application Office

Address
2601 Frankford Rd, Dallas, TX 75287
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_private_outdoor_spacewelcomes_petshas_swimming_poolhas_onsite_parkingwelcomes_dogs

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One bedroom apartmentsTwo bedroom apartmentsSwimming poolSpaBusiness centerAssigned parkingPet-friendly communityAll-electric kitchen

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Far North Dallas

Enquire about Frankford Flats Apartments

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Frankford Flats Apartments. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Are the apartments pet-friendly?
Yes, dogs and other pets are welcome. The community is pet-friendly.
What are the nearby amenities?
Kroger and Walmart are within walking distance, and public transit is accessible. The area is near Interstate 35E.
Are there additional fees beyond rent?
Yes. Reviewers reported maintenance, trash, parking, and $7 guest parking fees that were not always quoted upfront during the leasing process. Request an itemized fee list in writing before signing.

Similar low income housing program nearby

Fountains of Rosemeade
56

Fountains of Rosemeade

3.4(138)✓ Google-verified

Office staff Betty and Tante earn consistent praise for professionalism and willingness to solve problems; some residents report smooth experiences over years. However, reviews from those experiencing pest control failures, mold smells, delayed maintenance, and lax grounds upkeep describe a property where amenities mask serious habitability gaps-roaches in ceiling corners, dog waste on walkways, overflowing dumpsters, and $100 fines for minor infractions like a cardboard box. Two distinct tenant populations emerge: long-term residents who value the affordable rent and engaged office staff stay put; recent or departed tenants report months-long waits for repairs, refusal to issue rental verifications, and conditions they consider unfit. Noise from a manager's car repair shop, thin walls, and strict fee enforcement add friction.

Affordable & Subsidized Apartments
View profile
Branch Creek Apartments
61

Branch Creek Apartments

3.3(223)✓ Google-verified

Most residents who move in report smooth, friendly interactions with staff, particularly leasing agent Winea and manager Titus. The application and move-in process feels quick and well-handled. However, a significant minority report severe pest problems including ants, roaches, spiders, gnats, and rodents despite repeated pest control visits, creating a strong divide in the community experience. The complex offers townhomes and one- or two-bedroom apartments with amenities like a dog park, gated entrance, and business center. Staff responsiveness during the move-in phase stands out, but residents struggling with ongoing maintenance issues like pest control face a sharply different reality than those in newly occupied or well-maintained units.

Affordable & Subsidized Apartments
View profile
Evergreen at Arbor Hills
65

Evergreen at Arbor Hills

4.2(60)✓ Google-verified

Staff warmth and community atmosphere draw residents, but management changes have created friction. Maintenance lags in common areas, and recent application policies have frustrated applicants; experience appears to hinge on which staff member you encounter.

Affordable & Subsidized Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-21