Is there a waitlist for apartments?

Yes. One applicant was placed on a waitlist after initial application; another experienced a confusing same-day reapplication demand when offered a different unit.

What amenities does the community have?

Swimming pool, fitness center, dog park, business center, elevators, and wheelchair-accessible parking and entrance.

Do you accommodate residents with disabilities?

Yes, with accessible parking, entrance, and elevators, though one elevator is frequently out of service and a resident flagged gaps for wheelchair users.

Evergreen at Arbor Hills

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 60 Google reviews · How we rank ›

4.2(60) 65 composite score See reviews on Google ✓ Google-verified

Affordable & Subsidized Apartments

Service: Affordable & Subsidized Apartments
Reviews: 60

What Residents Report

Staff warmth and community atmosphere draw residents, but management changes have created friction. Maintenance lags in common areas, and recent application policies have frustrated applicants; experience appears to hinge on which staff member you encounter.

Praised for

caring, helpful staff
welcoming atmosphere for seniors
professional office operations

Watch-outs

inconsistent management; quality of life declined after staff turnover
poor maintenance in hallways, windows, elevators
lengthy storage unit waitlist and rigid application procedures

responsive-staffmaintenance-issuesunresponsive-managementknowledgeable-staff

Best for: Seniors and disabled residents drawn to staff-led community feeling over bare-bones efficiency.

Think twice if: Concerned about ongoing maintenance or consistent management; recent turnover has unsettled some long-term residents.

What Works Here

compassionate staff who go beyond standard help
welcoming, calm community for seniors and disabled residents
on-site fitness, pool, dog park, and business center

Before You Apply: What To Expect

Staff: Whitney Gonzalez and Rudolph Ward receive repeated praise for going beyond normal leasing help (assisting with phone service setup, making residents feel at home)
Elevator #1 frequently out of service, creating access issues for wheelchair users and those unable to use stairs
Storage unit waitlist reported as extending back to 2017 despite recent unit turnover
Previous managers Kristi and Simone left; their departure marked a decline in resident satisfaction and responsiveness
One application process involved sudden demand for in-person document submission same-day from applicant in different state

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments: Welcoming, community-focused leasing experience when staff connection is strong; application practices recently became inconsistent and frustrating for some applicants.

How This Community Compares Nearby

Rated 4.2 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
Has more Google reviews than 51% of the businesses in this directory.

What Residents Mention Most

application processcaring staffHas elevatormanagement structureatmospheredisabledthe officeorganizedagreementinformation

How We Rate These Programs & Communities

Ranking Method

Star rating 39

Review volume 78

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

Leasing & Application Office

Phone: +1972-619-5671
Website: http://evergreenarborhills.com/
Address: 2314 Parker Rd, Carrollton, TX 75010
Open in Google Maps

Attributes

has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_elevatorhas_fitness_centerhas_onsite_maintenancehas_swimming_poolhas_dog_park

Last verified 2026-07-22

Office & Application Hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From the Property

Services listed

Senior living

As published by the business on its own website; not independently verified.

Common Questions About Applying Here

Is there a waitlist for apartments?: Yes. One applicant was placed on a waitlist after initial application; another experienced a confusing same-day reapplication demand when offered a different unit.
What amenities does the community have?: Swimming pool, fitness center, dog park, business center, elevators, and wheelchair-accessible parking and entrance.
Do you accommodate residents with disabilities?: Yes, with accessible parking, entrance, and elevators, though one elevator is frequently out of service and a resident flagged gaps for wheelchair users.

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Fountains of Rosemeade has sharp divides: residents consistently praise Betty and Tante in the leasing office for quick, respectful help with requests and working through payment issues. The complex offers low rent, on-site parking, a pool, and welcomes pets. However, many long-term residents report persistent roaches and rodents that maintenance says it cannot solve, rising rent year after year without visible upkeep, infrastructure problems left unfixed despite repeated requests, and high crime including car break-ins and theft. Thin walls mean you hear neighbors constantly. The complex appears painted over but holds deeper structural cracks and foundation issues underneath.

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Residents consistently praise the front-desk team, especially Ada, Karina, and Rosy, for patient and helpful service during leasing and billing. Maintenance staff like David respond promptly and communicate clearly with residents. However, repeated complaints surface about slow repairs for critical systems like air conditioning, cockroach infestations, and aggressive fee enforcement. Some residents feel management prioritizes billing over fixing problems, though most five-star reviewers report satisfaction with day-to-day living and the neighborhood.

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Frankford Townhomes - DHA Residential Communities

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Evergreen at Arbor Hills

What Residents Report

What Works Here

Before You Apply: What To Expect

How Residents Rate Management & Maintenance

How This Community Compares Nearby

What Residents Mention Most

How We Rate These Programs & Communities

Rating breakdown

Leasing & Application Office

Office & Application Hours

From the Property

Enquire about Evergreen at Arbor Hills

Common Questions About Applying Here

Similar low income housing program nearby

Fountains of Rosemeade

Frankford Flats Apartments

Frankford Townhomes - DHA Residential Communities

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