Most residents report serious neglect. Work orders close without repairs completed, emergency fixes take weeks in summer heat, and move-in units are unsanitary and unsafe (cracked doors, bugs, dirty appliances). A small number praised spacious layouts and affordable pricing, but maintenance failures and management unresponsiveness dominate experience.
Last verified 2026-08-21
As listed on Google.
As published by the business on its own website; not independently verified.
Residents consistently praise the office team, particularly Patricia and Ana, for quick responses and a welcoming atmosphere. Maintenance work happens fast, and the community feel is strong. Noise from the basketball court and drainage problems in some units temper the experience for a small group.
Long-term residents praise the newer management team (Kyla, Lindsey, Cameron, Kaycee) for prompt repairs and attentive service, and recent reviews highlight clean, peaceful living when maintenance is consistent. But multiple residents report months of untreated pet waste in common areas, broken elevators without explanation, inconsistent quiet hour enforcement, and office staff unprofessionalism. High staff turnover has caused lease renewal errors and deposit disputes; one resident documented security watching their apartment without permission and alleged towing and billing misconduct.
Theresa Jackson's dedicated leasing work and fast maintenance responses anchor positive experiences; residents describe the community as peaceful and family-friendly. However, leasing office hours don't flex for applicants, management can be unavailable to residents, and some say common areas feel neglected and dingy despite strong pricing and location near major highways.
Last updated 2026-08-21
