Texas Low Income Housing Program Guide
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Abilene Housing Authority

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 34 Google reviews · How we rank ›

3.8(34) 58 low data composite score See reviews on Google ✓ Google-verified
Senior Low Income HousingAffordable & Subsidized ApartmentsPublic Housing AuthoritiesLow Income Housing Program
Abilene Housing Authority
Services
Senior Low Income Housing, Affordable & Subsidized Apartments, Public Housing Authorities
Reviews
34

What Residents Report

Recent applicants report straightforward intake and responsive staff, but older reviews detail months-long waits for voucher decisions with little communication. Those approved move forward easily; those on waitlist or denied cite months of silence, funding denials, and staff indifference to their circumstances.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • easy application process
  • friendly and knowledgeable staff
  • quick resolution for some applicants
Watch-outs
  • unresponsive to calls and emails
  • extremely long wait times for vouchers
  • staff perceived as dismissive or lacking compassion
  • lack of communication on application status
responsive-stafflong-waitlistpoor-communicationfair-application-processunresponsive-management
Think twice if: Think carefully if you are unemployed or homeless; historical reviews show extended waits and poor communication with vulnerable applicants.

What Works Here

  • straightforward walk-in applications
  • serves multiple housing programs including veteran and disability support
  • covers broad service area

Before You Apply: What To Expect

  • East South 11th Street office occasionally closes without advance notice to the public
  • applicants report six-month to year-long waits for voucher approvals despite 6-8 week stated timelines
  • recent walk-in applicants report smoother, faster process than older online/phone applicants

How Residents Rate Management & Maintenance

Public Housing Authorities
Recent in-person applicants report easy process; historical complaints cite months of silence and unresponsive staff on applications.
Affordable & Subsidized Apartments
Office maintains clean facilities and some staff praised as knowledgeable; older reviews complain of privacy concerns during housing inspections.
Senior Low Income Housing
Services listed on website; no specific review evidence.
Low Income Housing Program
Recent walk-ins report straightforward application; long-term applicants cite extended waits and funding denials.

How This Community Compares Nearby

  • Rated 3.8 against a 3.76 average across the 162 public housing authorities businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 21
Review volume 67
Review recency 100
Review sentiment 47
Profile completeness 100
Verification 30

Rating breakdown

5
21
4
4
3
0
2
0
1
9

Leasing & Application Office

Address
1149 E South 11th St, Abilene, TX 79602

Last verified 2026-08-21

Office & Application Hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
Closed
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
Housing Choice Voucher (HCV) rental assistanceFoster Youth to Independence (FYI) housing vouchersHomeownership voucher programHUD-VASH veteran housing vouchersMainstream Voucher (MSV) disability housingMoney Follows the Person (MFP) institutional care transition housingPublic Housing (LRPH) unitsLow-Income Housing Tax Credit (LIHTC) apartments

Credentials claimed:Equal Housing Opportunity Provider, HUD rental assistance programs administrator

As published by the business on its own website; not independently verified.

Enquire about Abilene Housing Authority

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Abilene Housing Authority. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What programs does the authority offer?
Their website lists Housing Choice Vouchers, HUD-VASH veteran housing, disability vouchers, foster youth vouchers, domestic violence survivor vouchers, and public housing units.
What areas do they serve?
Abilene, Brown, Callahan, Coleman, Comanche, Eastland, Fisher, and Haskell counties.

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The Ridge & Parkdale Apartments

3.8(129)✓ Google-verifiedPublishes prices

Most residents find Ridge & Parkdale a safe, quiet place to raise families or live alone, praising the office staff for responsiveness and the grounds for cleanliness. Maintenance typically arrives quickly to fix problems. The trade-off: some tenants report selective rule enforcement, pest control gaps, and aggressive towing policies that catch visitors off guard with hundreds in fees. The complex offers a credit building program and works with residents in financial hardship. Rent runs $910 to $1,190 depending on unit size. Units are spacious with balconies, washer-dryer connections, and two pools. Staff turnover or consistency concerns do not emerge clearly from reviews, but complaints about favoritism and inconsistent enforcement recur in the one and two-star feedback.

Affordable & Subsidized Apartments

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Last updated 2026-08-21