HH
38 low data
Houston Housing Management
3.0(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Public Housing AuthoritiesLow Income Housing Program
West Oaks Village
Public Housing Authorities
- Service
- Public Housing Authorities
- Reviews
- 77
What Residents Report
Most residents find this a welcoming senior community with well-maintained grounds, attentive staff like Adela and Stella, and regular activities. One family reported aggressive treatment from the leasing office during a difficult move-out after a resident's death, raising concerns about how the office handles sensitive situations.
Praised for
- kind and courteous staff
- clean grounds and units
- responsive maintenance
- active resident programs
- secure, quiet community
Watch-outs
- unprofessional leasing office behavior
responsive-staffclean-well-maintainedwell-maintained-unitssafe-neighborhood
Best for: Active seniors seeking a quiet, well-maintained community with frequent social programs and caring staff.
Think twice if: Families handling sensitive situations like end-of-life moves should communicate clearly with management beforehand.
What Works Here
- dedicated, approachable staff
- clean, secure grounds with cameras
- scheduled social activities and outings
- prompt maintenance response
Before You Apply: What To Expect
- Staff members named: Adela (approachable and helpful), Stella (assistant manager), Bruno, Erma, Eddie, Jeanna
- Monthly resident activities include trips, parties, and bingo
- On-site security cameras
- Wheelchair accessible entrance and parking
- Prompt maintenance response praised by residents
How This Community Compares Nearby
- Rated 4 against a 3.6 average across the 89 public housing authorities businesses listed here.
- Has more Google reviews than 58% of the businesses in this directory.
What Residents Mention Most
clean groundskind managerssecurity camerascleanlinessfriendly peopleareaoffice staffmaintenancemanagerproperty
How We Rate These Programs & Communities
Ranking Method Star rating 30
Review volume 82
Review recency 87
Review sentiment 75
Profile completeness 100
Verification 30
Rating breakdown
5
44
4
14
3
5
2
3
1
11
Leasing & Application Office
- Phone
- +1281-679-9800
- Website
- http://wovillage.com/
- Address
- 15059 Caseta Dr, Houston, TX 77082
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_onsite_parking
Last verified 2026-07-22
Office & Application Hours
- Monday
- 08:00-17:00
- Tuesday
- 08:00-17:00
- Wednesday
- 08:00-17:00
- Thursday
- 08:00-17:00
- Friday
- 08:00-17:00
- Saturday
- Closed
- Sunday
- Closed
As listed on Google.
From the Property
Services listed
Senior living apartments for ages 55+Monthly resident activities
As published by the business on its own website; not independently verified.
Common Questions About Applying Here
- What activities are available for residents?
- Monthly activities including trips, parties, and bingo games.
- Is the property wheelchair accessible?
- Yes, the community has wheelchair accessible entrance and parking.
- How quickly does maintenance respond to repairs?
- Residents report prompt and thorough maintenance response to issues.
Similar low income housing program nearby
58
Houston Housing Authority
2.9(416)
Most people face long waits on voucher processing and hit a wall calling the office. But those who connect with staff like Ms. Valeria describe real help and understanding. Inspectors' rudeness and recertification delays frustrate disabled applicants most.
Public Housing AuthoritiesSenior Low Income HousingDisability & Supportive Housing
22 low data
811 housing
No rating yet
No individual reviews available. The business states it provides project-based rental assistance and long-term services coordination for extremely low-income disabled persons, operating since 2012 across eight Texas metro areas including Houston.
Public Housing AuthoritiesDisability & Supportive HousingHousing Assistance & Rental Aid Nonprofits