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Waterford at Spencer Oaks

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 88 Google reviews · How we rank ›

3.3(88) 56 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Waterford at Spencer Oaks
Service
Affordable & Subsidized Apartments
Reviews
88

What Residents Report

New management has earned praise for listening to residents and responding quickly to maintenance calls. Renovations are underway and long-time tenants report the grounds stay clean and the community feels private. The leasing office remains a problem: applicants describe shifting deposit amounts, contradictory information, and months of runaround, with one renter reporting what appeared to be discriminatory scrutiny. Past complaints about pests, cooling failures, and staff indifference remain in older reviews.

Praised for
  • responsive staff and maintenance
  • quiet, well-maintained community
  • professional management under new leadership
  • smooth leasing and moving process
Watch-outs
  • confusing, inconsistent application process
  • poor office communication and attitude
  • maintenance delays and dismissive responses
  • pest control issues and unaddressed habitability concerns
responsive-staffclean-well-maintainedpoor-communicationslow-application-processmaintenance-issuesunresponsive-management
Best for: Long-term residents valuing a quiet, pet-friendly community with responsive maintenance.
Think twice if: Expect a slow, unclear application process with possible inconsistencies in requirements and communication from the leasing office.

What Works Here

  • Pet-friendly with on-site amenities
  • Same-day maintenance response under current management
  • Close to UNT, TWU, and Loop 288

Before You Apply: What To Expect

  • Melissa Crain named as leasing staff praised for professionalism
  • New management team credited with improved responsiveness and resident-friendly policies
  • Linda named in multiple complaints about application delays and dismissive maintenance attitude
  • Same-day maintenance response reported
  • On-site renovations currently underway
  • Pool remained closed during recent summer season

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Strong maintenance response and community upkeep praised by long-term residents; application process criticized as slow, inconsistent, and sometimes dismissive.

How This Community Compares Nearby

  • Rated 3.3 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

What Residents Mention Most

proximity to storesquiet communityapartment sizeaffordablecleanlinesshelpful staffbedroomoffice staffsafetykids

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 85
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
40
4
10
3
2
2
4
1
32

Leasing & Application Office

Address
2100 Spencer Rd, Denton, TX 76205
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_private_outdoor_spacewelcomes_petshas_swimming_poolhas_onsite_parking

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-19:00
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
Affordable apartments for rentTwo-bedroom homesThree-bedroom homesPet-friendly housingSparkling poolClubhouseFitness centerGame room

Credentials claimed:ADA, Equal housing

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

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Common Questions About Applying Here

How fast do maintenance requests get handled?
Under current management, same-day response is typical. A long-time resident reported calling and having maintenance arrive the same day for urgent issues.
Is the pool open?
The pool is listed as an on-site amenity, but recent reviews note it was not opened during the most recent summer season.
Are pets allowed?
Yes, the community is pet-friendly. Their website lists this as an available service.

Similar low income housing program nearby

The Roxton Apartments
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The Roxton Apartments

4.3(70)✓ Google-verified

Roxton draws solid praise for certain staff members-Kara Davis and Jackie Flores earn repeated mention for going beyond the basics-and grounds that feel quiet and safe. The property offers a pool, gym, and splash pad. However, ongoing complaints about roach infestations, mold, slow maintenance responses, and contested move-out billing overshadow this. Recent reviews flag turnover in the office and an AI answering service that makes contact harder. Rent hikes are steep for an affordable-housing complex. The divide is sharp: five-star reviews celebrate named staff and atmosphere; one- and two-star reviews cite pest issues, mounting maintenance debt, and billing practices that tenants say violate HUD guidelines. New applicants may also encounter inconsistent leasing interactions.

Affordable & Subsidized Apartments
Tower Ridge Apartments
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Tower Ridge Apartments

3.1(91)✓ Google-verified

Tower Ridge delivers mixed results for affordable renters in Corinth. Some residents enjoy a peaceful, clean apartment with responsive office staff, but others clash with management over deposit refunds, noise enforcement, and visitor policies. Staff quality varies widely; a few staff members earn high praise while others draw complaints about rudeness and poor responsiveness.

Affordable & Subsidized Apartments
Vintage Ranch
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Vintage Ranch

4.6(87)✓ Google-verified

Residents consistently praise leasing staff like Ja'Nyia and Kimberly Nixon for making the application process smooth and respectful, while maintenance team members Vincent, Ken, and Vincent David earn repeated praise for going above and beyond on repairs and responsiveness. Events organized by staff member Angel draw admiration for building community. However, significant quality control gaps undermine the experience. Multiple residents report chronic construction defects in accessible units with poor fixes, mold growth requiring portable dehumidifiers, slow emergency maintenance response (including weekend AC failures in extreme heat), and contractor access breaches that alarmed residents. Application denials have been handled harshly, with staff calling police on applicants requesting explanations. Food pantry and social programming are bright spots, but maintenance execution and management oversight lag behind leasing charm.

Affordable & Subsidized Apartments

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Last updated 2026-08-21