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The Roxton Apartments

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 70 Google reviews · How we rank ›

4.3(70) 66 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
The Roxton Apartments
Service
Affordable & Subsidized Apartments
Reviews
70

What Residents Report

Roxton draws solid praise for certain staff members-Kara Davis and Jackie Flores earn repeated mention for going beyond the basics-and grounds that feel quiet and safe. The property offers a pool, gym, and splash pad. However, ongoing complaints about roach infestations, mold, slow maintenance responses, and contested move-out billing overshadow this. Recent reviews flag turnover in the office and an AI answering service that makes contact harder. Rent hikes are steep for an affordable-housing complex.

The divide is sharp: five-star reviews celebrate named staff and atmosphere; one- and two-star reviews cite pest issues, mounting maintenance debt, and billing practices that tenants say violate HUD guidelines. New applicants may also encounter inconsistent leasing interactions.

Praised for
  • staff dedication (Kara and Jackie standouts)
  • quiet, pleasant grounds
  • amenities (pool, splash pad, gym, snacks)
  • responsive management (variable)
Watch-outs
  • roach infestations and mold
  • slow maintenance and work orders
  • high staff turnover
  • aggressive move-out charges and deposit disputes
  • water leaks and poor sealing
  • rent increases (reported $150 every 11 months)
responsive-staffmaintenance-issueslong-wait-timesrude-staffunresponsive-managementunsafe-conditions
Best for: Renters prioritizing amenities and community who can tolerate maintenance delays and office volatility.
Think twice if: Pest and mold sensitivity, low tolerance for administrative friction, or plans to stay longer than a lease term due to steep rent increases.

What Works Here

  • Amenities (pool, splash pad, gym)
  • Named staff commitment (Kara Davis, Jackie Flores)
  • Quiet complex atmosphere

Before You Apply: What To Expect

  • Kara Davis and Jackie Flores named as standout assistant property manager and property manager
  • One maintenance employee reported overwhelmed; parts and help shortage cited
  • High office staff turnover (six different managers/assistants in one year reported)
  • AI answering service now in place, reducing direct phone contact
  • Rent increases of $150 every 11 months reported
  • Roach infestations documented in multiple reviews; mold in AC units noted
  • Work orders typically timely but some delayed months
  • Water leaks at doors and poor sealing reported

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Amenities and some staff praised, but pest infestations, mold, maintenance delays, and aggressive move-out billing undercut value.

How This Community Compares Nearby

  • Rated 4.3 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

What Residents Mention Most

splash padclean apartmentsquiet complexhelpful staffmoldbugsmicrowaveneighborsleasegym

How We Rate These Programs & Communities

Ranking Method
Star rating 45
Review volume 80
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
50
4
5
3
5
2
4
1
6

Leasing & Application Office

Address
307 N Loop 288, Denton, TX 76209
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_center

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:00
Tuesday
08:30-17:00
Wednesday
08:30-17:00
Thursday
08:30-17:00
Friday
08:30-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
Apartment rentalsFitness centerSwimming poolSplash pad water parkClubhouseBusiness loungeGranite countertopsWasher and dryer in unit

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Enquire about The Roxton Apartments

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Common Questions About Applying Here

What amenities are available?
Pool, splash pad, gym, fitness center, and business center. Free snacks are mentioned in reviews.
How often does rent increase?
One reviewer reported $150 increases every 11 months; no other pricing from the business itself.
How fast are maintenance work orders completed?
Usually timely according to reviews, but recent reviews cite overwhelmed staff and parts shortages causing delays of months in some cases.

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Last updated 2026-08-21