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US Housing & Urban Development Department

Updated 2026-07-21 · 2,662 reviewed · 143 listed · Scored from 3 Google reviews · How we rank ›

2.3(3) 38 low data composite score See reviews on Google
Public Housing AuthoritiesLow Income Housing Program
US Housing & Urban Development Department
Services
Public Housing Authorities, Low Income Housing Program
Reviews
3

What Residents Report

Wait times at this HUD office can stretch 2-3 hours with no contact. One visitor did reach reception and got information, but long delays remain the dominant complaint.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • reception staff helpful
  • information accessible
Watch-outs
  • long wait times (2-3 hours)
  • difficulty reaching staff
long-wait-timesunresponsive-management
Think twice if: Prepare for potential 2-3 hour waits; call or check online before visiting in person.

What Works Here

  • reachable at downtown location
  • reception can provide information

Before You Apply: What To Expect

  • 16th floor reception location

How Residents Rate Management & Maintenance

Public Housing Authorities
Long waits reported; reception staff can answer questions when reached.
Low Income Housing Program
Limited evidence from reviews.

How This Community Compares Nearby

  • Rated 2.3 against a 3.62 average across the 84 public housing authorities businesses listed here.
  • Has more Google reviews than 36% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 5
Review volume 26
Review recency 39
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
1
4
0
3
0
2
0
1
2

Leasing & Application Office

Address
819 Taylor St, Fort Worth, TX 76102
Open in Google Maps

Last verified 2026-07-21

Office & Application Hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
09:00-17:00
Sunday
09:00-17:00

As listed on Google.

Enquire about US Housing & Urban Development Department

Your enquiry goes to the Income Based Apartments Guide team, who will pass it to US Housing & Urban Development Department. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Can I reach someone at the office without a long wait?
One reviewer waited 2-3 hours and left without staff contact. The office is open 7 days a week; calling ahead is advisable.

Similar low income housing program nearby

City of Fort Worth - Neighborhood Services & Community Action Partners Program
50 low data

City of Fort Worth - Neighborhood Services & Community Action Partners Program

3.3(9)

Some staff members earn strong loyalty through patience and follow-through on repairs and benefits, but persistent complaints about unanswered phones and dismissive handling of urgent requests undercut trust. Recent reviews flag ongoing accessibility problems.

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Fort Worth Housing & Economic
29 low data

Fort Worth Housing & Economic

3.0(2)

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Public Housing AuthoritiesDisability & Supportive HousingHousing Assistance & Rental Aid Nonprofits
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US Housing & Urban Dev Department
49 low data

US Housing & Urban Dev Department

3.7(3)

One recent caller praised getting actual information over the phone without pressure. An older complaint from San Antonio described inconsistent operations and staff courtesy under prior management, though the reviewer hoped for improvement under new leadership.

Public Housing AuthoritiesLow Income Housing Program
View profile

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Last updated 2026-07-21