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City of Fort Worth - Neighborhood Services & Community Action Partners Program

Updated 2026-07-21 · 2,662 reviewed · 143 listed · Scored from 9 Google reviews · How we rank ›

3.3(9) 50 low data composite score See reviews on Google
Public Housing AuthoritiesDisability & Supportive HousingHousing Assistance & Rental Aid NonprofitsLow Income Housing Program
City of Fort Worth - Neighborhood Services & Community Action Partners Program
Services
Public Housing Authorities, Disability & Supportive Housing, Housing Assistance & Rental Aid Nonprofits
Reviews
9

What Residents Report

Some staff members earn strong loyalty through patience and follow-through on repairs and benefits, but persistent complaints about unanswered phones and dismissive handling of urgent requests undercut trust. Recent reviews flag ongoing accessibility problems.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive individual staff members
  • follow-through on assistance
  • roof repairs and neighborhood improvements
  • patient and dedicated service
Watch-outs
  • unreachable by phone
  • disrespectful staff behavior
  • slow emergency response
  • lack of communication
responsive-staffpoor-communicationhelpful-caseworkersunresponsive-management
Best for: Residents seeking roof repairs, utility help, or housing stability with patience for scheduling.
Think twice if: People who need urgent answers by phone or have experienced past poor service encounters.

What Works Here

  • roof and home repairs funded
  • staff who follow through on commitments
  • utility bill and housing assistance

Before You Apply: What To Expect

  • Staff member Todd praised for integrity and follow-through
  • Mrs. Kristi noted for patience and dedication with families
  • Supervisor Christian reported as disrespectful in recent call
  • Roof repair work arranged through Camelot Roofing in 2022 and 2024

How Residents Rate Management & Maintenance

Low Income Housing Program
Roof repairs and housing stability services delivered when contact is made, but phone accessibility remains a barrier.
Housing Assistance & Rental Aid Nonprofits
Utility assistance available but hindered by communication breakdown and reported unresponsiveness.

How This Community Compares Nearby

  • Rated 3.3 against a 3.62 average across the 84 public housing authorities businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 7
Review volume 43
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
5
4
0
3
0
2
1
1
3

Leasing & Application Office

Address
908 Monroe St, Fort Worth, TX 76102

Last verified 2026-07-21

Office & Application Hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
Utility bill payment assistanceSenior resourcesFinancial empowermentEmployment resourcesNeighborhood improvementsAffordable housingHousing stability

As published by the business on its own website; not independently verified.

Enquire about City of Fort Worth - Neighborhood Services & Community Action Partners Program

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Similar low income housing program nearby

Fort Worth Housing & Economic
29 low data

Fort Worth Housing & Economic

3.0(2)

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Public Housing AuthoritiesDisability & Supportive HousingHousing Assistance & Rental Aid Nonprofits
US Housing & Urban Development Department
38 low data

US Housing & Urban Development Department

2.3(3)

Wait times at this HUD office can stretch 2-3 hours with no contact. One visitor did reach reception and got information, but long delays remain the dominant complaint.

Public Housing AuthoritiesLow Income Housing Program
US Housing & Urban Dev Department
49 low data

US Housing & Urban Dev Department

3.7(3)

One recent caller praised getting actual information over the phone without pressure. An older complaint from San Antonio described inconsistent operations and staff courtesy under prior management, though the reviewer hoped for improvement under new leadership.

Public Housing AuthoritiesLow Income Housing Program

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Last updated 2026-07-21