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U.S. Department of Housing and Urban Development

Updated 2026-07-21 · 2,662 reviewed · 143 listed · Scored from 9 Google reviews · How we rank ›

2.8(9) 46 low data composite score See reviews on Google
Public Housing AuthoritiesLow Income Housing Program
U.S. Department of Housing and Urban Development
Services
Public Housing Authorities, Low Income Housing Program
Reviews
9

What Residents Report

Most reviewers report that HUD investigators dismissed fair housing and discrimination complaints without proper investigation, dismissed tenant claims in favor of landlords, and showed little willingness to assist. Staff were described as unmotivated, transfers on phone calls were frustrating, and one reviewer noted property maintenance problems.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • housing assistance available
  • needed resource for affordability
Watch-outs
  • poor investigation of fair housing complaints
  • unresponsive and dismissive caseworkers
  • staff resistance to helping tenants
  • maintenance and upkeep neglected on properties
unresponsive-managementpoor-communicationrude-staffmaintenance-issues
Think twice if: Tenants with fair housing or discrimination complaints report cases were dismissed without thorough investigation; people needing responsive casework should manage expectations.

What Works Here

  • wide range of housing support services
  • public agency serving low-income residents statewide

Before You Apply: What To Expect

  • Investigator named Ada on fair housing complaint refused to investigate thoroughly and sided with landlord
  • Michael from Fort Worth office did not gather evidence on discrimination case before rejecting it
  • Property maintenance complaints noted as neglected

How Residents Rate Management & Maintenance

Public Housing Authorities
Reviewers report investigators failed to investigate fair housing complaints, sided with landlords, and showed little willingness to help tenants.
Low Income Housing Program
One reviewer said they needed the service for housing, but most complaints center on investigation and casework failures rather than program access itself.

How This Community Compares Nearby

  • Rated 2.8 against a 3.62 average across the 84 public housing authorities businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 43
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Rating breakdown

5
4
4
0
3
0
2
0
1
5

Leasing & Application Office

Address
1331 Lamar St, Houston, TX 77010

Last verified 2026-07-21

Office & Application Hours

Monday
08:00-16:30
Tuesday
08:00-16:30
Wednesday
08:00-16:30
Thursday
08:00-16:30
Friday
08:00-16:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
Help with HomeownershipFind Affordable Places to LiveHousing Choice VoucherHUD-certified counselorSupport for experiencing homelessnessNatural disaster assistanceHousing financing and counselingFair housing

As published by the business on its own website; not independently verified.

Enquire about U.S. Department of Housing and Urban Development

Your enquiry goes to the Income Based Apartments Guide team, who will pass it to U.S. Department of Housing and Urban Development. We only share your details with providers relevant to your request.

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Harris County Housing & Community Development

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City of Houston Housing and Community Development Department

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Last updated 2026-07-21