New management has earned praise for responsiveness and staff like Ashley and Brenda, with residents noting smooth transfers and help during difficult moments. But maintenance complaints persist: cockroaches, lingering smoke smell from previous tenants, holes in walls, dirty blinds, and floorboards that buckle when wet. Some tenants struggle to reach the office by phone. A few long-term residents say conditions have improved under current management, though pest issues remain unresolved.
Last verified 2026-07-21
As listed on Google.
As published by the business on its own website; not independently verified.
Tenants consistently report fast response times and personalized service where staff recognize residents by name. Management and maintenance balance responsiveness with a safe, welcoming community feel.
Most residents praise Tony and Luis in maintenance, who fix problems promptly and go beyond their scope. The community feels quiet and peaceful, with affordable units and staff like Melisa earning loyalty. However, a significant minority report major maintenance failures-flooded units with mold, broken air conditioning left unfixed for two months despite repeated calls-paired with management dismissing residents' concerns and repeatedly promising repairs that never arrive. The sharp review split (45% five-star, 49% one/two-star) reflects this divide: those served well by maintenance stay long-term and renew leases; those facing serious repair failures or safety issues feel the office staff are unresponsive and dismissive. The business's strength lies in individual staff; its weakness is accountability at the supervisory level.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-07-21