Staff like Makayla, Linda, and Marisol earned consistent praise for friendliness and guidance during leasing, and many residents love the new finishes, clean interiors, and social events held monthly. Yet a significant portion of applicants faced repeated office visits, miscommunication about affordable housing eligibility, unexplained deposit holds, missing lease documents, and delayed refunds, leaving some to cancel without getting money back.
Residents report the units and amenities justify the price for some, but others cite high rent coupled with noise from neighbors, stairwell cleanliness lapses, rodent and roach sightings, and slower maintenance turnaround lately. One long-term tenant flagged a surprise 60-day move-out notice policy not clearly disclosed upfront.
Last verified 2026-08-21
As listed on Google.
Credentials claimed:Equal Housing Opportunity, Greystar Fair Housing Statement, Accessible Community
As published by the business on its own website; not independently verified.
Residents consistently report feeling at home at Evergreen, with staff named repeatedly for their warmth and professionalism. The community emphasizes cleanliness, well-maintained grounds, a full calendar of activities including poolside aerobics, and the security seniors need to live independently.
Half of reviewers give five stars, praising spacious apartments, huge bathrooms, and staff like Latoya who respond quickly. The other half report serious problems: trash throughout the property, maintenance work orders ignored for weeks, the pool chronically broken, and a dismissive leasing office. Some tenants say they feel unsafe due to unsupervised children and aggressive neighbors; others call it a great place. Experience here varies sharply.
Residents report a divided experience that hinges almost entirely on management stability. When a committed manager like Mona or Surrina leads, tenants praise quick maintenance response, genuine care, and a welcoming office. However, frequent staff turnover destabilizes the property: maintenance requests languish, ceiling leaks recur, roaches persist unchecked, and summer AC failures leave families without cooling. Communication is inconsistent, from hang-ups on phone inquiries to contradictory application instructions.
Last updated 2026-08-21
