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Silversage Point at Western Center

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 108 Google reviews · How we rank ›

3.3(108) 57 composite score See reviews on Google ✓ Google-verified Publishes prices
Senior Low Income HousingLow Income Housing ProgramAffordable & Subsidized ApartmentsPublic Housing Authorities
Silversage Point at Western Center
Services
Senior Low Income Housing, Low Income Housing Program, Affordable & Subsidized Apartments
Reviews
108

What Residents Report

Residents report a divided experience that hinges almost entirely on management stability. When a committed manager like Mona or Surrina leads, tenants praise quick maintenance response, genuine care, and a welcoming office. However, frequent staff turnover destabilizes the property: maintenance requests languish, ceiling leaks recur, roaches persist unchecked, and summer AC failures leave families without cooling. Communication is inconsistent, from hang-ups on phone inquiries to contradictory application instructions.

Praised for
  • responsive staff under current/past good management
  • fast maintenance response when prioritized
  • affordable pricing for families
  • friendly and caring property managers
  • clean, well-lit community amenities
Watch-outs
  • frequent staff turnover and inconsistent service
  • maintenance issues ignored or unresolved
  • mold, water damage, and pest problems persistent
  • unprofessional phone interactions and communication gaps
  • AC failures during summer, safety concerns
responsive-staffmaintenance-issuesunresponsive-managementsafe-neighborhoodhelpful-caseworkerspoor-communicationrude-staff
Best for: Families needing affordable rent with flexible unit sizes and patience for variable management quality.
Think twice if: Maintenance delays, unresolved pest and water issues, and frequent staff changes have deterred long-term residents despite some praising past managers.

What Works Here

  • onsite fitness center, pool, and walking trails
  • flexible unit sizes from 1 to 3 bedrooms
  • dedicated maintenance staff (when engaged)
  • pet-friendly policy

Before You Apply: What To Expect

  • Property Manager Mona recognized for thorough application guidance and responsiveness
  • Maintenance technician Roland noted for completing repairs correctly on first attempt
  • Garbage disposal replaced within one day under responsive management
  • Ceiling leaks recurred four times in 15 months for at least one resident
  • Roach infestations tied to plumbing work and unaddressed for months
  • Management turnover occurs every 2-3 months on average per complaints
  • Gate security non-functional for extended periods

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Pricing praised as affordable; maintenance and habitability undercut value over time.
Senior Low Income Housing
Welcomes seniors and families on housing assistance but inconsistent follow-through on repairs affects livability.
Public Housing Authorities
Accepts Fort Worth Housing Authority vouchers; at least one reviewer reported alleged discrimination during intake.
Low Income Housing Program
Serves low-income families; staff quality and maintenance responsiveness highly dependent on current manager.

How This Community Compares Nearby

  • Rated 3.3 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 88
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
53
4
7
3
5
2
8
1
35

Leasing & Application Office

Address
1800 Western Center Blvd, Fort Worth, TX 76131
Open in Google Maps

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartments24-hour emergency maintenancefitness centerbusiness centerswimming poolplayground
Published prices
1 bedroom apartment
From $950
2 bedroom apartment
From $1,142
3 bedroom apartment
From $1,312

Credentials claimed:Equal opportunity provider and employer

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Fort Worth

Enquire about Silversage Point at Western Center

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Silversage Point at Western Center. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What unit sizes and rents are available?
1 bedroom from $950, 2 bedroom from $1,142, 3 bedroom from $1,312 per month. Pets welcome.
How quickly do they respond to maintenance requests?
Response varies with management: some residents report next-day repairs, others report requests ignored for months.
What amenities are included?
Fitness center, swimming pool, business center, playground, walking trails, covered picnic area, and 24-hour emergency maintenance line.

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Most residents enjoy living here, consistently praising staff friendliness and quick maintenance response. Huseni in the leasing office and JJ on maintenance stand out for their work, and the common areas stay clean. A serious complaint about roaches emerged recently and an unclear no-smoking policy has left some residents frustrated with secondhand smoke from neighbors. The community appeals to long-term residents: one has renewed 17 times since 2009. Families use the pool, pet owners appreciate the pet-friendly designation, and the location inside Loop 820 on Fort Worth's northwest side draws both families and those seeking stable housing. Those moving in should confirm smoking rules before signing.

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Sansom Bluff delivers attractive, spacious apartments with reliable maintenance and genuine community-building through events like pool parties and food pantries. However, leasing office staff are consistently described as dismissive and unapproachable, and incoming calls routinely go unanswered. The divide is stark: residents love the physical property and dedicated maintenance and resident services teams, but frustration with office professionalism is acute enough to drive people away at the application stage and push existing tenants toward moving out. Staff turnover has made the situation worse. Earlier in 2025, the office team earned praise for warmth and professionalism; the current staff are characterized as rude, eye-rolling, and indifferent to tenant concerns. One 2-bedroom resident reported paying over $1,780 per month with unresolved maintenance issues and arbitrary rent increases. A second water quality complaint persists unaddressed.

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Last updated 2026-08-21