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The Inn at Westover Hills 55+ Senior Apartment Community logo

The Inn at Westover Hills 55+ Senior Apartment Community

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 90 Google reviews · How we rank ›

4.4(90) 75 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
The Inn at Westover Hills 55+ Senior Apartment Community
Service
Affordable & Subsidized Apartments
Reviews
90

What Residents Report

Most seniors find this complex clean, welcoming, and well-staffed. Maintenance staff like Abel and Juan respond quickly to requests; leasing team members Rocio, Rodrigo, and Mary Jane handle paperwork with care. Recent complaint about application website captcha and older concerns about ADA accessibility warrant checking before applying.

Recent shift: New management and ownership changes mentioned by reviewers suggest improved operations and positive energy, though older complaints about ADA compliance remain unresolved.

Praised for
  • responsive and helpful staff
  • clean, well-maintained units
  • efficient maintenance service
  • friendly leasing office personnel
  • accessible amenities
Watch-outs
  • website captcha prevents applications
  • some units have sticky door issues
  • ADA compliance gaps tenant-funded
responsive-staffclean-well-maintainedhelpful-caseworkersmaintenance-issueswell-maintained-units
Best for: Seniors 55+ seeking responsive maintenance and welcoming management in an accessible, pet-friendly setting.
Think twice if: Those with mobility needs should ask about full ADA compliance before signing; website application issues have been reported.

What Works Here

  • responsive maintenance team
  • friendly, patient leasing staff
  • clean, modern units with storage
  • quick service requests

Before You Apply: What To Expect

  • Maintenance staff Abel and Juan praised for prompt, clean work
  • Leasing staff Rocio, Rodrigo, and Mary Jane handle complex paperwork
  • Units feature French doors, wood-look flooring, bathroom storage cabinets
  • Pool available
  • Some units have sticking door mechanisms

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Clean, spacious units with responsive maintenance and helpful leasing team; some residents report sticky doors and website application barriers.

How This Community Compares Nearby

  • Rated 4.4 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

What Residents Mention Most

helpful staffspacious apartmentworking with the elderlynew managementsafe environmentfriendly residencecleanlinessnew ownershippaperworksenior living

How We Rate These Programs & Communities

Ranking Method
Star rating 52
Review volume 85
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
69
4
5
3
5
2
1
1
10

Leasing & Application Office

Address
9015 Ingram Rd, San Antonio, TX 78245
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_private_outdoor_spacewelcomes_petshas_swimming_poolhas_dog_park

Last verified 2026-08-21

Office & Application Hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsPet-friendly housingSwimming poolFitness centerClubroom with demonstration kitchenArts & crafts studio

As published by the business on its own website; not independently verified.

Enquire about The Inn at Westover Hills 55+ Senior Apartment Community

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to The Inn at Westover Hills 55+ Senior Apartment Community. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Is the application process online?
The application is online, but recent reviews report that the website captcha has blocked some applicants from completing it. Contact the leasing office directly if you encounter this issue.
How quickly does maintenance respond?
Reviewers report same-day to next-day responses. Maintenance staff Abel and Juan have been praised for prompt, efficient work on appliances and other requests.

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Last updated 2026-08-21