Texas Low Income Housing Program Guide
Menu
Find Affordable Housing Call
The Arwen logo

The Arwen

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 162 Google reviews · How we rank ›

3.3(162) 58 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
The Arwen
Service
Affordable & Subsidized Apartments
Reviews
162

What Residents Report

Tenants sharply divide on experience. Those working with Ashley and Kat report efficient, caring service and move-in ease, but their absence triggers a stark change in front desk treatment and responsiveness. Meanwhile, a long-standing pattern emerges of slow approvals (two months reported), refused maintenance credits, deposit disputes, and staff with perceived bias; older management under Tameka drew fire for communication gaps and questionable deposit retention practices.

New ownership has improved some areas but has not fully rebuilt trust. Spacious three-bedroom units and 24/7 security appeal to residents, though pest problems in back buildings, standing water during rain, and scattered maintenance delays persist. Reviewers consistently praise the complex itself (quiet, clean when managed) but warn that staff inconsistency and approval friction make early experience unpredictable.

Praised for
  • responsive staff (when available)
  • spacious units
  • quiet community
  • fast maintenance response
  • pet-friendly policy
Watch-outs
  • discriminatory staff conduct
  • slow approval process
  • poor maintenance follow-up
  • inconsistent management
  • deposit handling disputes
  • cleanliness and pest issues
responsive-staffslow-application-processmaintenance-issuespoor-communicationhelpful-caseworkersclean-well-maintained
Best for: Tenants who can confirm staff availability before move-in and plan thorough documentation review beforehand.
Think twice if: Approval process commonly runs two months, and staff inconsistency means your experience heavily depends on who handles your application and lease.

What Works Here

  • Spacious units with on-site security
  • Fast maintenance response when requested
  • Pet-friendly with pool and parking
  • Staff quality varies sharply by employee

Before You Apply: What To Expect

  • Ashley and Kat named as consistently helpful staff
  • Three-bedroom units described as spacious
  • 24-hour on-site security mentioned
  • On-site maintenance staff present
  • Approval timelines reported at two months (vs typical three days)
  • Deposit disputes and pet rent billing errors documented
  • Back building flooding reported during rain
  • Pest issues cited in back buildings

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
On-site staff quality and approval speed create stark divides; strong support from named staff offset by slow processing and deposit disputes under prior management.

How This Community Compares Nearby

  • Rated 3.3 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

What Residents Mention Most

community sizequiet atmospherefriendly staffnew managementnearby storespoolspacious unitskind staffcleanlinesslease

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 96
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
85
4
6
3
5
2
8
1
58

Leasing & Application Office

Address
7901 Chandra Ln, Fort Worth, TX 76134
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_onsite_maintenancehas_private_outdoor_spacewelcomes_petshas_swimming_poolhas_onsite_parkingwelcomes_dogs

Last verified 2026-08-21

Office & Application Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-16:00
Sunday
12:00-16:00

As listed on Google.

From the Property

Services listed
Apartment rentalsResort-style poolJava BarResident clubhousePlaygroundsDog parkBusiness center

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Fort Worth

Enquire about The Arwen

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to The Arwen. We only share your details with providers relevant to your request.

Common Questions About Applying Here

How long does the approval process take?
Reviewers report two months as typical, though management claims three days should be standard. Times vary based on documentation completeness.
Is this complex pet-friendly?
Yes, pets are welcome and listed as an attribute. However, reviewers flag disputes over ESA (emotional support animal) classification and pet rent billing accuracy.
What security features are available?
On-site security operates 24 hours a day, 7 days a week. The complex has on-site parking and wheelchair-accessible parking.

Similar low income housing program nearby

Dakota Apartments
56

Dakota Apartments

3.0(126)✓ Google-verifiedPublishes prices

Office staff like Maria and Esmeralda earn consistent praise for warmth and professionalism, and one maintenance worker (Brian) has built a strong reputation for speed and care with emergency calls. However, long-term residents report years of ignored maintenance requests, management cycles, roach problems, and payment mix-ups that contradict the cheerful leasing experience. Recent reviews suggest new ownership may be shifting the culture, but older tenant accounts paint a starkly different picture. Recent five-star reviews celebrate improved management and attentive staff, yet simultaneously, residents describe the unit conditions as deteriorating and costs climbing with no real fixes. The divide between newcomer optimism and experienced tenant frustration is the clearest pattern in this dataset.

Senior Low Income HousingLow Income Housing ProgramAffordable & Subsidized Apartments
View profile
Villa Del Sol Apartments
57

Villa Del Sol Apartments

3.4(100)✓ Google-verifiedPublishes prices

Staff like Edith Gonzalez earn consistent praise for responsiveness and patience, and residents appreciate quiet units and quick maintenance response times. However, severe complaints dominate recent reviews: widespread roach infestations, management transparency failures (unclear charges, inconsistent communication), delayed repairs for serious issues like sewage leaks, and residents reporting violence, vehicle theft, and safety neglect by office staff. The property has changed hands multiple times in recent years, causing turnover and operational confusion. New ownership appears to have brought staffing changes but also billing system problems and alleged harassment of residents over disputed charges. A city inspection was cited by management but reportedly mishandled. Affordability remains an asset, yet systemic maintenance and pest control failures undermine livability.

Affordable & Subsidized Apartments
View profile
Carlyle Crossing LLC
61

Carlyle Crossing LLC

3.6(57)✓ Google-verified

Carlyle Crossing wins strong praise for a responsive team that works hard on leasing and move-in. Ryan, Angelica, Vanessa, and Kimberly earned multiple mentions for going the extra mile, even for renters with disabilities. The complex feels quiet and clean to most. One departing tenant flagged aging buildings, strict rules on minor matters like patio pots, and layout concerns, but maintenance work itself was praised.

Low Income Housing ProgramAffordable & Subsidized ApartmentsPublic Housing Authorities
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-21