Staff like Ryan, Angelica, and Vanessa earn consistent praise for going out of their way to help residents through the application and move-in process, with one reviewer noting special care for a family member with a hearing disability. Most residents report the apartments are clean, quiet, and affordable, but one departing tenant flagged old buildings, strict rules like a $35 potted plant charge, and unsafe gate design as drawbacks.
Last verified 2026-07-21
As listed on Google.
Credentials claimed:Equal Housing Opportunity
As published by the business on its own website; not independently verified.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
The single detailed review expresses deep frustration with unresponsiveness and a sense that complaints were not investigated fairly. Review evidence is limited to one one-star account; broader experience unclear.
Staff in the leasing office, especially Roderick and Roger, earn consistent praise for patient guidance and quick responses that make the apartment-hunting and application process feel simple. Students emphasize the furnished units, proximity to TCU, and accessible amenities, though some residents report management becomes unresponsive after move-in, with lingering maintenance issues like ceiling holes, Wi-Fi outages, and elevator breakdowns left unaddressed for weeks or months. Management's handling of billing, refunds, and entry protocols has frustrated longer-term residents, who describe inconsistencies and charges they view as unfair. The gap between leasing-office friendliness and post-move management responsiveness appears to be the core tension.
Last updated 2026-07-21