Most recent reviewers praise the staff warmth and maintenance work, especially Reynaldo's rapid emergency repairs and friendliness. Concerns center on vehicle theft and security gaps, with one resident reporting car damage and another alleging wrongful towing followed by bogus move-out charges.
Last verified 2026-08-21
As listed on Google.
Credentials claimed:Equal Housing Opportunity, ADA accessible
As published by the business on its own website; not independently verified.
Residents, especially seniors, consistently praise The Orchard for its welcoming management, on-site activities, and quiet green setting. Management (notably Viviana Arriaga) is described as compassionate and responsive; the community feels safe with maintained grounds, a pool, and dog park.
Most tenants praise spacious layouts, hardwood floors, and on-site security under responsive landlords like Matt and Patty. One severe complaint documents persistent mold, water leaks, and a landlord (Forbes Lee Rentals/Justin Lee) who refused proper repairs over months. Quality and landlord responsiveness vary significantly across the complex's independently owned units.
Management shows real strengths when leasing staff like Manuel and Shakeyna take the lead, and security improvements have reassured families. But deposit processing stalls for months, phone staff turn away callers with hostility, and residents report roof leaks and damage that linger unaddressed despite repeated requests-even when their safety or disability needs are at stake.
Last updated 2026-08-21
