Can I reach the office by email?

Yes, reviewers note email contact is more reliable than leaving voicemails due to phone system prompts.

Does the organization help me find the right property?

Staff like Ms. Ramos will work with you to find a home that fits your needs, per reviewer experience.

San Antonio Alternative Housing Corporation

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 13 Google reviews · How we rank ›

3.6(13) 52 low data composite score See reviews on Google

Public Housing AuthoritiesLow Income Housing Program

San Antonio Alternative Housing Corporation

Services: Public Housing Authorities, Low Income Housing Program
Reviews: 13

What Residents Report

Staff members including Ms. Sandra Ortega and Ms. Ramos earn praise for going the extra mile and answering questions quickly. Property and maintenance teams are noted as courteous and dependable, though reaching the office by voicemail can be frustrating.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

responsive staff
helpful caseworkers
courteous maintenance

Watch-outs

phone system difficult to navigate

responsive-staffhelpful-caseworkers

Best for: Families seeking affordable rentals with staff support navigating options and properties.

Think twice if: Phone outreach can be slow due to system prompts; email contact may be more reliable.

What Works Here

named staff help navigate options
maintenance staff dependable
work with tenants on fit

Before You Apply: What To Expect

Ms. Sandra Ortega noted for helpfulness
Ms. Ramos assists with property matching
maintenance staff noted as honest and dependable
email contact more reliable than voicemail per reviewers

How Residents Rate Management & Maintenance

Public Housing Authorities: Staff responsive to emails; voicemail access difficult due to phone prompts.
Low Income Housing Program: Staff work with residents to match them to properties that fit their needs.

How This Community Compares Nearby

Rated 3.6 against a 3.76 average across the 162 public housing authorities businesses listed here.
Has more Google reviews than 22% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method

Star rating 18

Review volume 50

Review recency 67

Review sentiment 53

Profile completeness 100

Verification 30

Rating breakdown

Leasing & Application Office

Phone: +1210-224-2349
Website: https://www.saahc.org/home
Address: 1215 S Trinity St, San Antonio, TX 78207
Open in Google Maps

Last verified 2026-08-21

Office & Application Hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From the Property

Services listed

Scattered site rentalsMulti-family rentalsAffordable apartments and homes for low and moderate income familiesResident services and community eventsSupport at tax credit apartment complexes

Operating:founded in 1993

As published by the business on its own website; not independently verified.

Common Questions About Applying Here

Can I reach the office by email?: Yes, reviewers note email contact is more reliable than leaving voicemails due to phone system prompts.
Does the organization help me find the right property?: Staff like Ms. Ramos will work with you to find a home that fits your needs, per reviewer experience.

Similar low income housing program nearby

Opportunity Home San Antonio

3.4(361)✓ Google-verified

Applicants struggle with poor communication, unresponsive email and phone lines, and waiting lists that can stretch years. Most praise goes to frontline staff courtesy when reachable, though some report humiliating processing conditions and serious maintenance problems in managed units like pest control shortages and aging structures needing replacement rather than patching.

Disability & Supportive HousingSenior Low Income HousingAffordable & Subsidized Apartments

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