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Saison North

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 65 Google reviews · How we rank ›

4.0(65) 64 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Saison North
Service
Affordable & Subsidized Apartments
Reviews
65

What Residents Report

Elle and other staff members earn consistent praise for patient, thorough help with applications and follow-ups on maintenance. The property itself is clean, newly built, and well-positioned near shopping and restaurants. However, residents working night shifts face a serious parking crisis. The lot fills completely after 10 PM, forcing late-arriving residents to wait hours or risk $300+ towing fees for parking in unauthorized spots. Management has been unresponsive to complaints about this core issue.

The complex offers amenities like fitness facilities and a business center. Turnover in management positions has been notable. A minority of front-desk encounters have left prospective applicants discouraged, though most reviews highlight genuine care from staff. The gap between leasing experience and parking reality is the defining tension here.

Praised for
  • staff professionalism and follow-up
  • clean, well-maintained property
  • convenient location near shopping and amenities
  • helpful leasing agents (Elle, Marlene, Ernesto)
  • quick problem resolution
Watch-outs
  • severe parking shortages late at night
  • management turnover and inconsistency
  • towing fees and parking enforcement
  • inconsistent front-desk service
responsive-staffclean-well-maintainedmaintenance-issuessafe-neighborhoodhelpful-caseworkers
Best for: Residents who arrive home during daytime or early evening hours and value staff support and amenities.
Think twice if: You work a night shift or return home late regularly; parking can be completely full after 10 PM, requiring hours of waiting or risking towing.

What Works Here

  • Staff like Elle and Marlene provide thorough, responsive assistance
  • New, clean property with amenities and safe neighborhood feel
  • Convenient location near shopping and restaurants

Before You Apply: What To Expect

  • Elle B., Marlene, and Ernesto Santillan named as exceptionally responsive staff members
  • Parking lot consistently full after 10 PM; residents have reported 3+ hour waits
  • Towing fees run $361; management does not cover costs for unauthorized parking
  • Gym facility access managed on-site; work orders tracked and updated by staff
  • Management turnover noted (4-5 managers in roughly one year)
  • Unit availability shown by layout tour before application approval

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Strong leasing and application support offset by severe, unresolved parking shortage for night-shift workers and late arrivals.

How This Community Compares Nearby

  • Rated 4 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

What Residents Mention Most

brand new apartmentsclean propertykind staffquietconvenient locationeasy processcreating comfortbeautiful complexapplication processnice and patient manager

How We Rate These Programs & Communities

Ranking Method
Star rating 31
Review volume 79
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
43
4
5
3
2
2
1
1
14

Leasing & Application Office

Address
10010 N Capital of Texas Hwy, Austin, TX 78759
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_private_outdoor_spacehas_swimming_poolhas_onsite_parking

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
ApartmentsFitness centerBusiness centerClubhouseSport courtPlayground

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Saison North

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Saison North. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What is the parking situation at Saison North?
Parking is available but fills completely after 10 PM. Late arrivals may wait hours for a spot. Unauthorized parking results in towing fees (one resident paid $361). Management has not resolved this issue despite complaints.
Does Saison North have a fitness center?
Yes. Gym access is managed on-site, and staff handle fob key requests and timing adjustments.
Who should I ask during the leasing process?
Residents recommend asking for Elle, Marlene, or Ernesto during tours and applications. They are known for patience, follow-up, and detailed explanations of the application process.

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Avistar at Wood Hollow

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Avistar's low rent attracts residents seeking affordability, but most report that maintenance issues, particularly roaches and rats, consume the savings. Despite a few residents praising staff responsiveness and location, dozens detail mold exposure, water leaks through new roofs, widespread pest infestations despite treatment, and a deteriorating living environment marked by noise, power outages, and failed amenities.

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Elysium Grand
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Elysium Grand

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Elysium Grand draws strong praise for its modern units and standout leasing agent Elle, who handles tours and paperwork with care. Maintenance responds quickly when the on-site team is engaged. However, frequent management changes coincide with unresolved maintenance (AC in summer heat), security lapses, and complaints of inconsistent rule enforcement and billing-a pattern suggesting service quality depends heavily on who is managing at any given time.

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The Palms On Lamar
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The Palms On Lamar

3.0(208)✓ Google-verified

Tenants report a divide: staff like Leslie and Leticia earn genuine praise for friendliness and quick approvals, and some residents love the affordability and friendly vibe. But the majority detail alarming failings. Roaches, mold, and broken exterior lighting persist for years without repairs. Drug activity and intrusions go unaddressed. Management charges surprise fees, denies transfers after shootings, and towers cars without clear cause, while maintenance ignores requests or damages common areas. The business welcomes Section 8 and offers studios to two-bedrooms, but enforcement of tenant safety and maintenance standards appears systemically weak. Leadership changes between reviews hint at instability. North Austin location is accessible but reviewers warn against moving in if health and security matter.

Public Housing AuthoritiesLow Income Housing ProgramAffordable & Subsidized Apartments
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Last updated 2026-08-21