Texas Low Income Housing Program Guide
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Elysium Grand

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 37 Google reviews · How we rank ›

3.7(37) 57 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Elysium Grand
Service
Affordable & Subsidized Apartments
Reviews
37

What Residents Report

Elysium Grand draws strong praise for its modern units and standout leasing agent Elle, who handles tours and paperwork with care. Maintenance responds quickly when the on-site team is engaged. However, frequent management changes coincide with unresolved maintenance (AC in summer heat), security lapses, and complaints of inconsistent rule enforcement and billing-a pattern suggesting service quality depends heavily on who is managing at any given time.

Praised for
  • responsive leasing agent (Elle)
  • fast maintenance response
  • modern, clean finishes
  • helpful, accommodating staff
  • quiet location near shops
Watch-outs
  • inconsistent management turnover
  • poor insulation and AC performance
  • security and theft issues
  • maintenance neglect during management gaps
  • unfair charges and enforcement
responsive-staffhelpful-caseworkersclean-well-maintainedmaintenance-issuesunresponsive-management
Best for: People relocating from out of state or rejected by other complexes who value leasing support.
Think twice if: Management instability has created gaps in maintenance (AC outages in summer) and security, with some tenants reporting theft and inconsistent enforcement.

What Works Here

  • leasing agent Elle widely praised for going above and beyond
  • modern appliances and finishes
  • accepts tenants other complexes reject
  • quick maintenance response when engaged

Before You Apply: What To Expect

  • Leasing agent Elle handles tours, expedites applications, and follows up with tenants through move-in
  • Maintenance technician praised for courteous, competent repairs
  • Manager Lucianna cited in complaints for unresponsiveness during AC crisis
  • Washer/dryer rentals available
  • Management has turned over about a dozen times
  • Code Enforcement and Austin Tenants' Council needed to resolve AC dispute

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Modern units and leasing support win praise; management turnover and maintenance gaps during transitions create reliability concerns.

How This Community Compares Nearby

  • Rated 3.7 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

What Residents Mention Most

new unitshelpful staffapartment homesleasenew apartmentsdryersafetylocationkind staffamenities

How We Rate These Programs & Communities

Ranking Method
Star rating 17
Review volume 69
Review recency 95
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
20
4
5
3
2
2
1
1
9

Leasing & Application Office

Address
3300 Oak Creek Dr, Austin, TX 78727
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_onsite_parking

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsEnergy Star rated appliancesWasher and dryer connectionsFitness centerBusiness centerPlayground

Credentials claimed:Energy Star rated appliances

As published by the business on its own website; not independently verified.

Enquire about Elysium Grand

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Elysium Grand. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Will I be approved if another apartment rejected me?
Reviewers report Elysium Grand approved tenants no other complex would accept. Leasing agent Elle is known for working through applications carefully.
How fast is maintenance?
When maintenance is engaged, response is quick. However, some tenants report months-long delays for certain issues (e.g. parking lot lights, AC during management gaps).
What amenities are included?
On-site fitness center, business center, and leasing office. Washer/dryer rentals are available. Elevators serve the buildings.

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Last updated 2026-08-21