Who works in the leasing office?

Tekelia (TK), Lashanna, Elimshia, and Kenity are named by recent residents as professional and helpful with applications and resident questions.

What amenities are available?

The property has a fitness center, pool, hot tub, in-unit washer-dryer, and outdoor space; however, the pool has been reported as poorly maintained and closed on inconsistent days.

Residents report tenures of 4+ years; no fixed lease term is stated in reviews.

Providence Mockingbird

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 177 Google reviews · How we rank ›

3.5(177) 60 composite score See reviews on Google ✓ Google-verified

Affordable & Subsidized Apartments

Service: Affordable & Subsidized Apartments
Reviews: 177

What Residents Report

Residents praise the leasing team, especially Tekelia (TK), for guiding them through applications and building community. Several note smooth moves and welcoming staff. On the flip side, ongoing complaints about pool upkeep, a month-long elevator outage, and security worries undercut the experience. Some call the rent steep for the maintenance gaps.

Property amenities exist but don't consistently function. Staff like TK and Lashanna earn five stars for responsiveness; management's commitment to fixing problems is questioned. Longer-term residents express loyalty, suggesting the leasing process and staff connection matter more than property upkeep.

Praised for

professional leasing staff (esp. TK/Tekelia)
smooth application process
amenities on-site
long-term residents stay

Watch-outs

pool neglect and inconsistent hours
elevator breakdowns and delayed fixes
safety concerns and incidents
high rent for condition

responsive-staffmaintenance-issuesunsafe-conditionshelpful-caseworkers

Best for: people relocating or leaving homelessness who value responsive leasing support.

Think twice if: Safety incidents reported; elevator and pool maintenance have not kept pace with occupancy or leasing promises.

What Works Here

attentive leasing staff
in-unit washer-dryer units
on-site fitness and pool

Before You Apply: What To Expect

Tekelia (TK) and Lashanna named repeatedly for application guidance and resident support
elevator out for at least one month
pool described as chronically green and closed on irregular days
veterans noted being successfully housed
residents staying 4+ years

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments: Staff excellence in leasing process offset by maintenance and safety gaps reported residents

How This Community Compares Nearby

Rated 3.5 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
Has more Google reviews than 83% of the businesses in this directory.

What Residents Mention Most

groovy viberesident careMOLDproperty upkeeppolite staffsecuritycleanlinessapplication processgroundsnew ownership

How We Rate These Programs & Communities

Ranking Method

Star rating 3

Review volume 98

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

Leasing & Application Office

Phone: +1877-200-4717
Website: https://www.providencemockingbird.com/
Address: 1853 W Mockingbird Ln, Dallas, TX 75235
Open in Google Maps

Attributes

has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_elevatorhas_fitness_centerhas_hot_tubhas_in_unit_washer_dryerhas_private_outdoor_space

Last verified 2026-07-22

Office & Application Hours

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 10:00-17:00
Sunday: Closed

As listed on Google.

Common Questions About Applying Here

Who works in the leasing office?: Tekelia (TK), Lashanna, Elimshia, and Kenity are named by recent residents as professional and helpful with applications and resident questions.
What amenities are available?: The property has a fitness center, pool, hot tub, in-unit washer-dryer, and outdoor space; however, the pool has been reported as poorly maintained and closed on inconsistent days.
How long can I stay?: Residents report tenures of 4+ years; no fixed lease term is stated in reviews.

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Providence Mockingbird

What Residents Report

What Works Here

Before You Apply: What To Expect

How Residents Rate Management & Maintenance

How This Community Compares Nearby

What Residents Mention Most

How We Rate These Programs & Communities

Rating breakdown

Leasing & Application Office

Office & Application Hours

Enquire about Providence Mockingbird

Common Questions About Applying Here

Similar low income housing program nearby

Arlington Park Villas

Pegasus Villa Senior living

Atlantic Housing Foundation

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