Residents investing in scholarships or working with the company on development report reliable communication and professional execution. However, residents living at managed properties describe a contrasting experience: unresponsive corporate offices, staff turnover that forces repeated explanations of problems, faulty payment systems that generate false late fees, and complaints that go unresolved despite multiple attempts to escalate.
The scholarship program itself draws consistent five-star praise, highlighting easy applications and meaningful support for students and families. Property management issues cluster around poor responsiveness after recent ownership transitions, billing inaccuracies, and alleged retaliation against residents who report problems like excessive noise.
Last verified 2026-08-21
As listed on Google.
As published by the business on its own website; not independently verified.
Staff like Susana and Lisa earn consistent praise for fast approvals and helpfulness, and long-term tenants value the community and location near schools. However, water damage leading to mold, roaches, and ignored maintenance requests plague multiple units, with security concerns and a pattern of unresolved issues across years.
Housing Forward places people into homes and staff sometimes go far beyond normal help, but phone lines often go unanswered, documentation is sparse, and the CAS system fails people with severe PTSD who need isolation as a coping tool.
Staff helpfulness varies widely; some reviewers praise compassionate, thorough assistance while others encounter rude treatment and barriers to service. Management of DHA-owned properties faces persistent complaints about inspection failures, pest problems, and lack of responsiveness to maintenance requests.
Last updated 2026-08-21
