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DHA Housing Solutions for North Texas

Updated 2026-07-21 · 2,662 reviewed · 143 listed · Scored from 226 Google reviews · How we rank ›

2.9(226) 54 composite score See reviews on Google ✓ Google-verified
Public Housing AuthoritiesAffordable & Subsidized ApartmentsSenior Low Income HousingDisability & Supportive HousingHousing Assistance & Rental Aid NonprofitsLow Income Housing Program
DHA Housing Solutions for North Texas
Services
Public Housing Authorities, Affordable & Subsidized Apartments, Senior Low Income Housing
Reviews
226

What Residents Report

Long waits and absent caseworkers define the experience here. Applicants report five to six year delays, calls and emails going unanswered, and mysterious application errors. Individual staff members occasionally shine, but the organization's systems and responsiveness leave most in limbo.

Praised for
  • staff member named (Tasha Johnson, Tameka Johnson, Lizeth) gave good service
  • helpful and responsive individual caseworkers
Watch-outs
  • case workers and supervisors do not return calls or emails
  • extremely long waiting lists (5-6 years reported)
  • application errors (wrong age category, incorrect purges)
  • unresponsive phone lines and intake staff
  • inconsistent caseworker assignment
poor-communicationlong-waitlistlong-wait-timesunresponsive-managementconfusing-paperwork
Think twice if: applicants needing urgent housing; those unable to wait years or tolerate slow communication channels.

What Works Here

  • individual staff members recognized for attentiveness
  • HUD High Performer Status on Housing Choice Voucher program (per their website)

Before You Apply: What To Expect

  • Tasha Johnson and Tameka Johnson named as helpful staff
  • reviewer waited 5-6 years without housing approval
  • applicants report being placed on wrong waiting lists (age 62+ despite not meeting age requirement)
  • one reviewer's portability request went unanswered for one month
  • phone lines frequently not answered

How Residents Rate Management & Maintenance

Housing Assistance & Rental Aid Nonprofits
long waits and unresponsive staff cited repeatedly; rare praise for individual caseworkers
Public Housing Authorities
applicants report multi-year delays, administrative errors, and poor communication from supervisors and case workers

How This Community Compares Nearby

  • Rated 2.9 against a 3.62 average across the 84 public housing authorities businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 100
Review recency 100
Review sentiment 27
Profile completeness 100
Verification 30

Rating breakdown

5
86
4
15
3
12
2
12
1
101

Leasing & Application Office

Address
3939 N Hampton Rd, Dallas, TX 75212
Open in Google Maps

Last verified 2026-07-21

Office & Application Hours

Monday
08:00-17:30
Tuesday
08:00-17:30
Wednesday
08:00-17:30
Thursday
08:00-17:30
Friday
08:00-12:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
Housing Choice Voucher (Section 8) programPublic rental housingFamily Self Sufficiency ProgramHomeownership ProgramVASH Voucher Homeownership Program

Credentials claimed:HUD High Performer Status for HCV Program

As published by the business on its own website; not independently verified.

Enquire about DHA Housing Solutions for North Texas

Your enquiry goes to the Income Based Apartments Guide team, who will pass it to DHA Housing Solutions for North Texas. We only share your details with providers relevant to your request.

Common Questions About Applying Here

How long will it take to get housing help?
Reviewers report waiting 5-6 years without approval. One reviewer's application processing took several months with no update. Wait times vary widely and the organization does not publish expected timelines.
What services does DHA Housing Solutions offer?
Their website lists Housing Choice Vouchers (Section 8), public rental housing, Family Self Sufficiency Program, Homeownership Program, and VASH Voucher Homeownership Program across seven North Texas counties.
Can I reach a caseworker by phone or email?
Multiple reviewers report calls and emails going unanswered. One portability request waited a month without response. Another reviewer noted the phone line is frequently not answered.

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Last updated 2026-07-21