Presidium at Edgestone draws consistent praise for clean grounds, warm staff (Chris, Lori, Patricia, and Colleen named), and a welcoming senior community with regular events and activities. However, after-hours maintenance response is slow, emergency contact numbers are buried, and some residents report payment complications and lease disputes that required legal consultation.
Last verified 2026-08-21
As listed on Google.
As published by the business on its own website; not independently verified.
Staff warmth and community atmosphere draw residents, but management changes have created friction. Maintenance lags in common areas, and recent application policies have frustrated applicants; experience appears to hinge on which staff member you encounter.
Office staff Betty and Tante earn consistent praise for professionalism and willingness to solve problems; some residents report smooth experiences over years. However, reviews from those experiencing pest control failures, mold smells, delayed maintenance, and lax grounds upkeep describe a property where amenities mask serious habitability gaps-roaches in ceiling corners, dog waste on walkways, overflowing dumpsters, and $100 fines for minor infractions like a cardboard box. Two distinct tenant populations emerge: long-term residents who value the affordable rent and engaged office staff stay put; recent or departed tenants report months-long waits for repairs, refusal to issue rental verifications, and conditions they consider unfit. Noise from a manager's car repair shop, thin walls, and strict fee enforcement add friction.
Residents consistently praise the friendly office team-especially named staff Frenchell and Donna-for quick, responsive help with questions and repairs. The property itself appeals to renters seeking peace and order: maintenance moves fast, parking is ample and free, the pool and playground attract families, and the community feels safe and well-kept. One older review described serious issues in a specific unit, but recent feedback paints a very different picture.
Last updated 2026-08-21
