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Presidium at Edgestone

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 23 Google reviews · How we rank ›

4.4(23) 65 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Presidium at Edgestone
Service
Affordable & Subsidized Apartments
Reviews
23

What Residents Report

Most residents praise the community's cleanliness, friendly staff by name (Chris, Lori, Patricia, Colleen), and active social calendar. Concerns center on delayed emergency maintenance, unexpected online payment fees, and inconsistent rule enforcement around smoking.

Praised for
  • clean, well-maintained grounds
  • caring, professional staff
  • welcoming community atmosphere
  • active programs and events
Watch-outs
  • slow after-hours emergency response
  • payment policy changes and fees
  • accessibility promises not delivered
  • rules not enforced
responsive-staffclean-well-maintainedpoor-communicationmaintenance-issueswell-maintained-units
Best for: Active seniors seeking a community with regular events, friendly staff, and well-kept surroundings.
Think twice if: After-hours emergencies may see slow response; clarify payment methods and any fees before signing a lease.

What Works Here

  • Named staff known for care and follow-through
  • Grounds consistently clean and well-maintained
  • Pet-friendly independent living model
  • In-unit washer-dryers and fitness center

Before You Apply: What To Expect

  • Staff members Chris, Lori, Patricia, and Colleen named for responsiveness
  • After-hours emergency maintenance took three days to return calls
  • Online rent payment carries $3 per-transaction fee
  • Handicap parking promised but not delivered in one case
  • No-smoking lease addendum not consistently enforced

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Residents praise cleanliness and staff warmth; complaints focus on emergency response delays, payment policy changes, and unmet accessibility promises.

How This Community Compares Nearby

  • Rated 4.4 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 30% of the businesses in this directory.

What Residents Mention Most

lease processclean environmentclean complexfeeresident needscleanlinesseventsoffice staffkind peoplelocation

How We Rate These Programs & Communities

Ranking Method
Star rating 40
Review volume 60
Review recency 90
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
19
4
1
3
0
2
0
1
3

Leasing & Application Office

Address
5857 Legacy Dr, Frisco, TX 75034
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_wheelchair_accessible_seatinghas_elevatorhas_fitness_centerhas_in_unit_washer_dryer

Last verified 2026-07-22

Office & Application Hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
Independent livingPet-friendly housingActivity calendarAmenity spaces

As published by the business on its own website; not independently verified.

Enquire about Presidium at Edgestone

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Common Questions About Applying Here

What payment methods do you accept?
The complex now requires online payment for rent; a $3 fee applies per transaction. Clarify current payment options and fees with the office before leasing.
What happens if I have an after-hours emergency?
After-hours emergencies go to a dedicated emergency maintenance line, though response times have been reported as slow (up to three days in one case).
Are pets allowed?
Yes, the community is pet-friendly.

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Residents consistently praise the quiet grounds and swift maintenance response, with staff like Frenchell and Freddy earning specific recognition for going beyond standard service. Pricing ranges from $1,540 to $1,780 monthly for two- and three-bedroom units, and most appreciate the pet-friendly policy and on-site amenities, though one long-term resident departure created frustration over losing a trusted staff member.

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Last updated 2026-07-21