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Parkside Place Apartments

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 336 Google reviews · How we rank ›

3.5(336) 59 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Parkside Place Apartments
Service
Affordable & Subsidized Apartments
Reviews
336

What Residents Report

Parkside Place draws strong praise for individual staff members (maintenance tech Eric Gonzales, leasing reps Lesley and Norma) and for accepting tenants with shaky rental histories. The all-bills-paid model appeals to long-term residents. However, a sharp divide runs through recent reviews: several tenants report serious delays on AC repairs, persistent pest infestations, and unresolved flooding, with one resident filing a city complaint after waiting over a week for AC service and claiming the property misrepresented parking availability at lease signing.

Staff responsiveness at the desk masks structural gaps in the maintenance operation. Eric Gonzales earns individual praise for thoroughness and courtesy, yet other reviewers describe arguing with managers to get basic repairs done. One tenant stayed four years despite roach issues; another fled after one year citing dishonesty and infestation. The gap between leasing promises and follow-through is the core friction point.

Praised for
  • responsive maintenance staff (Eric Gonzales named)
  • friendly and thorough leasing staff (Lesley, Norma, Ledsley named)
  • all-bills-paid option
  • accessible to applicants with weak rental history
Watch-outs
  • slow AC and major repair response times (over a week reported)
  • persistent roach and mice infestations
  • misleading parking guarantees at lease signing
  • staff rudeness and difficulty reaching management
  • recurring water damage (flooding twice)
responsive-staffmaintenance-issueslong-wait-timeshelpful-caseworkersrude-staffunsafe-conditions
Best for: tenants with limited rental history and tight budgets who prioritize all-bills-paid convenience.
Think twice if: reports of slow AC repairs, pest infestations, and disputes over parking guarantees suggest thorough lease reading and unit inspection before signing.

What Works Here

  • all-bills-paid living simplifies budgeting
  • accepts tenants with weak rental history
  • named maintenance tech Eric Gonzales earns specific praise for quality work

Before You Apply: What To Expect

  • Eric Gonzales (maintenance technician) praised for patience, cleanliness, and explaining his work
  • Lesley and Norma (leasing staff) named multiple times for thorough communication and application guidance
  • All-bills-paid model confirmed
  • Pets welcome
  • One resident filed a city complaint over AC repair delays exceeding one week
  • Tenant reported flooding twice in one apartment
  • AC, lights, and bathroom repairs typically completed next day when scheduled
  • One 18-year-old moved in unaccompanied and reported staff support throughout process

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
strong leasing experience marred by maintenance delays, pest control issues, and parking disputes

How This Community Compares Nearby

  • Rated 3.5 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

What Residents Mention Most

helpful staffmoldthorough explanationspool partyapartment viewingrental historyinformative stafffriendly neighborsquietbeautiful property

How We Rate These Programs & Communities

Ranking Method
Star rating 1
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
193
4
18
3
9
2
8
1
108

Leasing & Application Office

Address
3101 Spencer Hwy, Pasadena, TX 77504
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_fitness_centerhas_onsite_maintenancewelcomes_petshas_swimming_poolhas_parking_lot_freehas_onsite_parking

Last verified 2026-07-22

Office & Application Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
Studios1-bedroom apartments2-bedroom apartments3-bedroom apartmentsAll-bills-paid livingTwo swimming poolsFitness centerCentral AC and heat

Credentials claimed:Essential Housing

As published by the business on its own website; not independently verified.

Enquire about Parkside Place Apartments

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Common Questions About Applying Here

Can I get an apartment here if my rental history isn't perfect?
Yes. A four-year resident reported being approved despite weak rental history, provided you have steady income.
Are utilities included?
Yes. The complex offers all-bills-paid units, meaning utilities are included in rent.
How long does maintenance typically take?
Staff usually arrive within 24 hours for requests like AC, lights, and bathroom repairs. However, recent reviews cite delays over a week for urgent AC repairs.

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Last updated 2026-07-21