Recent reviews highlight well-maintained units and attentive management, though limited feedback makes a full picture hard to draw. More than one-third of ratings are one or two stars.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-08-21
As published by the business on its own website; not independently verified.
Long-term residents report strong improvements in maintenance speed and staff friendliness, with office staff now responding promptly to requests and maintenance crews moving with urgency. Pest issues and initial phone access problems persist for some, though several tenants note the complex is moving in a positive direction under new management and maintenance teams.
Long Drive Townhomes offers income-restricted rental housing with onsite amenities, but residents report severe pest problems and chaotic community conditions that management has not addressed. The larger issue is the massive waitlist: people wait 5 to 14 years for units while staff reportedly handle inquiries with rudeness and frustration rather than help.
The property draws seniors with polished apartments, a dog park, and fitness center. Amanda and Jennifer earn consistent praise for patience and follow-through. Three recent reviews describe a serious, ongoing fire alarm malfunction that has triggered 3+ alarms per day including overnight, with the emergency line unanswered and elevator breakdowns compounding stress, especially for residents with mobility issues. Management hired fire watch and has blamed residents and contractors, but the pattern and scale suggest deeper problems. The 84% five-star rating masks a sharp divide: newer positive reviews mostly precede the crisis, while recent complaints detail weeks of unresolved safety hazards.
Last updated 2026-08-21
