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Norman Commons Apartments

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 11 Google reviews · How we rank ›

5.0(11) 69 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Norman Commons Apartments
Service
Affordable & Subsidized Apartments
Reviews
11

What Residents Report

Residents praise the leasing team for active support and the calm, secure neighborhood where children play freely. Units are spacious, clean, and modern; the property offers programs, food pantry access, and financial coaching that tenants value as genuine community assets.

Praised for
  • helpful, kind staff
  • safe neighborhood
  • clean, modern units
  • community resources and programs
responsive-staffsafe-neighborhoodclean-well-maintainedwell-maintained-units
Best for: Families seeking affordable housing with safe outdoor space and free youth programming.

What Works Here

  • responsive leasing and management team
  • safe, family-friendly neighborhood
  • spacious, well-maintained units
  • free programs and community resources on-site

Before You Apply: What To Expect

  • Ms. Ashley named as exceptional leasing agent
  • Free Learning Center with after-school and summer programming
  • Community food pantry on-site
  • Financial stability coaching offered
  • Basketball court and playground available

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Spacious, modern units with responsive leasing support and welcoming community atmosphere.

How This Community Compares Nearby

  • Rated 5 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 22% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 45
Review volume 47
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
11
4
0
3
0
2
0
1
0

Leasing & Application Office

Address
5712 Jackie Robinson St, Austin, TX 78721
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_basketball_courthas_business_center

Last verified 2026-07-22

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
1, 2, 3 & 4 bedroom apartmentsbasketball courtplaygroundcommunity food pantryFREE Learning Center with after-school and summer programmingfree after-school caresummer campson-site support services

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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Common Questions About Applying Here

What programs are available for kids?
Free after-school care, summer camps, and Learning Center activities. Basketball court and playground are on-site.
Are there community resources beyond housing?
Yes: food pantry, financial stability coaching, and healthy living resources are on-site.

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Heritage Pointe

3.3(36)✓ Google-verified

Five-star reviews praise staff warmth and recent renovations; however, a pattern of serious complaints documents mold, flooding, poor hallway upkeep, and management inconsistency. New residents report immediate positive experiences, but longer-term occupants describe escalating issues, unaddressed repair requests, and difficulty getting management to follow through on promised support. The complex shows potential but struggles with maintenance standards.

Affordable & Subsidized Apartments
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Los Portales de Lena Guerrero Apartments

3.7(29)✓ Google-verified

Los Portales earns praise for warm staff (especially manager Tiyan), quick maintenance, and a community feel with activities for kids. But significant complaints center on a persistent roach problem residents say pest control has failed to fix, an office that's frequently closed, and unclear communication about policy changes posted only on doors.

Affordable & Subsidized Apartments
The Studio at ThinkEast
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The Studio at ThinkEast

3.6(167)✓ Google-verified

Long-term residents praise the maintenance crew for quick response times and leasing staff like Janell for their helpfulness, noting the affordable price and online maintenance system work smoothly. For newcomers the reality often diverges sharply: broken security gates, absent patrols, stairwells littered with trash and cigarette butts, roaches on move-in, and poorly installed fixtures frustrate many. The gap between expectations set during tour and actual conditions on move-in stands out as a recurring source of disappointment.

Affordable & Subsidized Apartments

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Last updated 2026-07-21