Texas Low Income Housing Program Guide
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New Hope Housing Brays Crossing

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 33 Google reviews · How we rank ›

3.6(33) 55 low data composite score See reviews on Google ✓ Google-verified
Public Housing AuthoritiesLow Income Housing ProgramAffordable & Subsidized Apartments
New Hope Housing Brays Crossing
Services
Public Housing Authorities, Low Income Housing Program, Affordable & Subsidized Apartments
Reviews
33

What Residents Report

New Hope Brays Crossing offers stable housing for low-income residents and those with disabilities, with some praising the community events and welcoming staff who remember visitors. However, major complaints center on pest infestation (raccoons in lobbies, roaches, wood rats), cracked and sinking floors, mold, security breaches including theft, and inconsistent staff conduct ranging from polite to verbally abusive. Review evidence is mixed.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • community and social support
  • secure grounds and safety
  • polite and understanding staff
  • well-maintained grounds
Watch-outs
  • pest infestation (raccoons, roaches, rats, wasps)
  • maintenance delays and poor repairs
  • safety and security breaches
  • rude staff behavior
  • unsanitary conditions
responsive-staffmaintenance-issuesunsafe-conditionsrude-staffclean-well-maintained
Best for: Low-income families and disabled residents seeking community-oriented affordable housing with shared activities.
Think twice if: Pest infestations, maintenance delays, and inconsistent staff professionalism are concerns worth discussing with current residents before applying.

What Works Here

  • community events and social activities
  • welcoming staff (inconsistently)
  • secure grounds
  • accessible to low-income and disabled residents

Before You Apply: What To Expect

  • Front desk staff member Yvette reported for rude behavior
  • Lobby infested with aggressive raccoons requiring bear spray
  • Units have cracked floors, soft spots, and sinking replacements
  • Mold reported in multiple units
  • Security breaches include break-ins and theft of documents
  • Monthly community events and feedback sessions held
  • Maintenance staff praised for grounds upkeep
  • Cat colony maintained on grounds to control rodents

How Residents Rate Management & Maintenance

Low Income Housing Program
Provides housing for low-income residents; pest infestations and maintenance issues create habitability concerns.
Affordable & Subsidized Apartments
Affordable units available but small, with significant reported problems with pests, mold, floor damage, and security.

How This Community Compares Nearby

  • Rated 3.6 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 36% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 14
Review volume 66
Review recency 85
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
16
4
5
3
3
2
1
1
8

Leasing & Application Office

Address
6311 Gulf Fwy, Houston, TX 77023

Last verified 2026-08-21

Office & Application Hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
08:00-17:00
Sunday
08:00-17:00

As listed on Google.

Enquire about New Hope Housing Brays Crossing

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to New Hope Housing Brays Crossing. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Are there community activities?
Yes, the facility hosts monthly community events and get-togethers where residents can provide feedback and suggestions to management.
Is the building secure?
Reviewers report the grounds are well-protected, though recent break-ins and theft have been documented.
What about pests?
The building has reported issues with raccoons, roaches, wasps, and rats. The facility maintains a cat colony to help control rodents.

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Last updated 2026-08-21