Texas Low Income Housing Program Guide
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Neighborhood Housing Services

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 13 Google reviews · How we rank ›

4.3(13) 58 low data composite score See reviews on Google
Housing Assistance & Rental Aid NonprofitsPublic Housing AuthoritiesLow Income Housing ProgramHomeless & Transitional Shelters
Neighborhood Housing Services
Services
Housing Assistance & Rental Aid Nonprofits, Public Housing Authorities, Low Income Housing Program
Reviews
13

What Residents Report

Most reviewers credit Neighborhood Housing Services with helping them achieve homeownership through accessible financing and counseling. However, recent complaints center on poor follow-up after classes, unresponsive staff (particularly one named Patty), and surprise pricing structures. Evidence is mixed and includes older five-star reviews.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • helped clients buy first homes
  • informative classes and credit counseling
  • friendly and professional staff
  • affordable payment terms
Watch-outs
  • poor communication and follow-up
  • rude staff interactions
  • unclear pricing until signed up
responsive-staffrude-staffpoor-communicationhelpful-caseworkers
Best for: First-time homebuyers with credit or down payment challenges seeking structured guidance.
Think twice if: Staff responsiveness and follow-up have been inconsistent; clarify pricing structure and all included services upfront before committing.

What Works Here

  • down payment assistance and loans available
  • credit counseling and homebuyer classes
  • helped clients secure first-time mortgages

Before You Apply: What To Expect

  • Staff member named Patty; recent reports of missed appointments and no cancellation notice
  • Classes and one-on-one counseling mentioned by reviewers
  • FHA loan assistance confirmed
  • Mortgage payments described as reasonable by satisfied clients

How Residents Rate Management & Maintenance

Housing Assistance & Rental Aid Nonprofits
Down payment assistance and homebuyer counseling helped clients buy homes, but communication and follow-up gaps reported recently.
Low Income Housing Program
Accessible mortgage terms praised by successful homebuyers; no complaints specific to affordability.
Homeless & Transitional Shelters
No review evidence of this service.

How This Community Compares Nearby

  • Rated 4.3 against a 3.92 average across the 53 housing assistance & rental aid nonprofits businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 34
Review volume 50
Review recency 91
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
10
4
0
3
1
2
1
1
1

Leasing & Application Office

Address
847 Steves Ave, San Antonio, TX 78210
Open in Google Maps

Last verified 2026-08-21

Office & Application Hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-13:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
Homebuyer counselingHomebuyer classesCredit counselingDown payment assistanceDown payment loansMortgage loansPet deposit programHomes for sale

Credentials claimed:NMLS#337024

Operating:over 40 years

As published by the business on its own website; not independently verified.

Enquire about Neighborhood Housing Services

Your enquiry goes to the Texas Low Income Housing Program Guide team, who will pass it to Neighborhood Housing Services. We only share your details with providers relevant to your request.

Common Questions About Applying Here

Do you offer homebuyer classes?
Yes. Reviewers mention classes as informative and covering credit repair and loan preparation. One reviewer noted that one-on-one follow-up after classes was not received.
Can you help with down payment assistance?
Yes. Their website lists down payment assistance and down payment loans. Multiple reviewers credit the organization with enabling their first home purchases.

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Mixed feedback across a small set of reviews. One reviewer cited poor accessibility, while another broadly endorsed HUD's role. Details are sparse; the rating split (50% five-star, 50% one/two-star) reflects divided experiences, though the evidence is thin.

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Last updated 2026-08-21