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Marketplace at Liberty Crossing

Updated 2026-08-21 · 4,767 reviewed · 435 listed · Scored from 72 Google reviews · How we rank ›

4.3(72) 67 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Marketplace at Liberty Crossing
Service
Affordable & Subsidized Apartments
Reviews
72

What Residents Report

Many residents praise the apartments themselves and certain staff members like Tabria, Tara, and Thomas for going above and beyond, making move-ins smooth and keeping them informed. However, others report major friction at the application stage: inconsistent communication, staff indifference, deposit disputes, and misleading assurances from leasing office that left applicants confused and stressed.

The gap between five-star and one-star reviews points to an inconsistent experience. Some staff shine with personal attention and care. Others ignore follow-up calls, relay messages through third parties, or display dismissive attitudes. Maintenance remains a weak point, with residents often fixing problems themselves. The loss of rental assistance has also alienated long-term residents who relied on it.

Praised for
  • responsive and caring staff (named individuals)
  • clean, well-maintained units
  • affordable pricing
  • quiet neighborhood
  • quick lease approval process
Watch-outs
  • poor communication during application stage
  • rude or dismissive leasing staff attitudes
  • deposit disputes and non-return
  • maintenance issues and slow repairs
  • discontinuation of rental assistance program
responsive-staffpoor-communicationclean-well-maintainedrude-staffmaintenance-issues
Best for: Current residents seeking responsive staff; families valuing cleanliness and quiet surroundings.
Think twice if: Applicants with time pressure or questions should prepare for slow, inconsistent communication and be ready to chase the leasing office for updates.

What Works Here

  • Staff named Tabria, Tara, and Thomas deliver strong service and attention to detail
  • Clean, well-maintained units with modern finishes
  • Quiet neighborhood setting
  • Pet-friendly with diverse floor plans

Before You Apply: What To Expect

  • Staff members Tabria and Tara consistently praised for personal attention and smooth move-in support
  • Maintenance staff member Thomas noted for taking pride in his work
  • Manager Melissa and Crystal mentioned as kind and thorough
  • Residents report fixing their own maintenance issues due to slow repair response
  • Rental assistance program discontinued, eliminating financial help that previous residents depended on
  • Language barrier reported: new administration unable to assist Spanish-speaking residents

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Praised for affordability and modern finishes; marred by unreliable application communication and deposit return disputes.

How This Community Compares Nearby

  • Rated 4.3 against a 3.85 average across the 315 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

What Residents Mention Most

clean apartmentshelpful staffspaciouscaring staffluxury livingaffordablequietnesscleanlinessnew placequick responses

How We Rate These Programs & Communities

Ranking Method
Star rating 46
Review volume 81
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
54
4
2
3
5
2
2
1
9

Leasing & Application Office

Address
6000 I-45, Wilmer, TX 75172
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-08-21

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsFour-bedroom apartmentsPet-friendly apartmentsCarportsSplash padEnergy-efficient appliances

Credentials claimed:Equal Housing Opportunity

As published by the business on its own website; not independently verified.

More Income Based Apartments in This Area

Surrounding Areas

Enquire about Marketplace at Liberty Crossing

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Common Questions About Applying Here

Can I apply with an eviction on my credit?
Applicants report staff indicated they would work with eviction history, but communication was inconsistent. One applicant was denied after being told during a pre-application call that their situation could be accommodated. Contact the leasing office directly to discuss your specific case.
Is maintenance responsive?
Residents report maintenance is slow; many fix small issues themselves. One resident praised maintenance staff member Thomas for taking pride in his work, suggesting responsiveness varies.
Does the community support Spanish speakers?
One recent resident noted the new management cannot assist Spanish-speaking tenants, a concern in a diverse community. Contact ahead if language support matters to you.

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Last updated 2026-08-21