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Marketplace at Liberty Crossing

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 71 Google reviews · How we rank ›

4.3(71) 67 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Marketplace at Liberty Crossing
Service
Affordable & Subsidized Apartments
Reviews
71

What Residents Report

Residents praise staff warmth and unit cleanliness, but applicants report frustration with slow communication and vague timelines once documentation is submitted. Named staff like TaBria and Tara get consistent recognition for moving residents in smoothly; maintenance reviews are mixed, with one resident fixing issues themselves rather than wait for repairs.

Management changes appear recent and uneven. Some note the complex no longer offers rental assistance, and language barriers with new staff have surfaced. The property itself stays quiet and affordable, but transparency gaps and deposit handling concerns suggest caution for time-sensitive moves or those with past evictions.

Praised for
  • responsive staff (named TaBria, Tara, Thomas, Melissa, Crystal)
  • clean, well-maintained units
  • affordable rents
  • quiet neighborhood location
  • quick approvals when staff engaged
Watch-outs
  • poor communication during application review
  • deposit disputes and unclear refund policy
  • inconsistent follow-up from leasing office
  • maintenance gaps and slow repairs
  • language barriers in new management
responsive-staffclean-well-maintainedpoor-communicationslow-application-processsafe-neighborhoodmaintenance-issueslong-wait-times
Best for: Families seeking affordable housing with engaged on-site staff and a quiet setting, once approved.
Think twice if: Think twice if you have a short move-out deadline or eviction history; application review communication is slow and inconsistent, and deposit return has been disputed.

What Works Here

  • Named staff recognition (TaBria, Tara, Thomas, Melissa)
  • clean apartments and quiet location
  • affordable rents and move-in flexibility
  • on-site services including splash pad

Before You Apply: What To Expect

  • Staff named: TaBria (leasing), Tara (office), Thomas (maintenance), Melissa, Crystal
  • Maintenance delays reported; one resident completed own repairs rather than wait
  • Rental assistance program discontinued
  • Language barriers noted with new management staff
  • Move-in coordination praised when staff engaged directly

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Praised for cleanliness and affordability; marred by inconsistent application-stage communication and deposit refund concerns.

How This Community Compares Nearby

  • Rated 4.3 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

What Residents Mention Most

clean apartmentshelpful staffspaciousaffordablequietnesscleanlinesslocationoffice staffnew placemaintenance

How We Rate These Programs & Communities

Ranking Method
Star rating 45
Review volume 81
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
54
4
2
3
5
2
2
1
8

Leasing & Application Office

Address
6000 I-45, Wilmer, TX 75172
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-07-22

Office & Application Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsFour-bedroom apartmentsPet-friendly apartmentsCarportsSplash padEnergy-efficient appliances

Credentials claimed:Equal Housing Opportunity

As published by the business on its own website; not independently verified.

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Common Questions About Applying Here

How long does the application process take?
Reviewers report inconsistency; one applicant submitted all documents for a July 11 deadline but received no proactive updates and had to chase the office repeatedly. Another was denied without clear explanation despite staff pre-approval discussion. Timelines vary and follow-up is unreliable.
Can I move in quickly if approved?
When staff like TaBria or Tara engage directly with applicants, move-in has been smooth and fast. However, approval itself may stall without persistent follow-up.
What if I need maintenance?
Response times are slow and inconsistent. One resident fixed issues themselves. Another praised maintenance staff Thomas for taking pride in his work, suggesting individual variation.

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Low rents and occasional kind staff draw residents, but recent months bring a stark divide: newer reviews detail pervasive cockroach infestations, broken utilities left unfixed for weeks, and neighbors whose noise goes unmanaged. Older reviews praised the calm and cleanliness; current tenants describe the place as deteriorating under new management, with poor office responsiveness despite friendly faces like Leeandra or Maria still present.

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Last updated 2026-07-21