Maintenance staff earn consistent praise for speed and responsiveness, and leasing agents like Sandra, Suehey, and Angel Garces often guide applicants through the process smoothly. Yet residents report serious concerns: roaches persist despite pest control fees, rent balloons with undisclosed charges (smart lock, WiFi, trash fees, utilities), and security is compromised by broken cameras, stolen wheels, and open gates. Staff responses to complaints can be dismissive, and the leasing office has given misleading information about eviction history that delayed housing for families.
The complex appeals to families seeking amenities (pool, fitness center) and some residents stay years and feel safe; others feel the property is unsafe for children and leave frustrated by maintenance gaps (sewage odors, plumbing issues), roach infestation, and management's unwillingness to acknowledge system failures.
Last verified 2026-08-21
As listed on Google.
Credentials claimed:Equal Opportunity Housing, Handicap Friendly, Affordable Housing Available
As published by the business on its own website; not independently verified.
Management shows real strengths when leasing staff like Manuel and Shakeyna take the lead, and security improvements have reassured families. But deposit processing stalls for months, phone staff turn away callers with hostility, and residents report roof leaks and damage that linger unaddressed despite repeated requests-even when their safety or disability needs are at stake.
Most tenants praise spacious layouts, hardwood floors, and on-site security under responsive landlords like Matt and Patty. One severe complaint documents persistent mold, water leaks, and a landlord (Forbes Lee Rentals/Justin Lee) who refused proper repairs over months. Quality and landlord responsiveness vary significantly across the complex's independently owned units.
Five-year residents and newcomers alike describe a welcoming community where office staff go out of their way to help with leasing and problem-solving. The place stays clean and quiet, maintenance responds fast, and management hosts regular events for families. Stephanie, Kelly, and Cristina are named repeatedly for making moves seamless. Residents praise the grounds upkeep, quarterly pest control, nearby shops, and the feeling of safety. One tenant who overstayed accidentally found management flexible and understanding.
Last updated 2026-08-21
