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Frankford Townhomes - DHA Residential Communities

Updated 2026-07-21 · 2,662 reviewed · 143 listed · Scored from 20 Google reviews · How we rank ›

3.6(20) 50 low data composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized ApartmentsPublic Housing AuthoritiesDisability & Supportive HousingHousing Assistance & Rental Aid NonprofitsLow Income Housing Program
Frankford Townhomes - DHA Residential Communities
Services
Affordable & Subsidized Apartments, Public Housing Authorities, Disability & Supportive Housing
Reviews
20

What Residents Report

Frankford Townhomes has a deep responsiveness problem: most complaints center on calls going unanswered for weeks, in-person visits ignored, and maintenance requests taking up to three business days even for emergencies. A minority of reviewers praise case workers and the approval process, but accessibility and basic contact remain major barriers.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • case workers praised as amazing
  • approval process successful for some
Watch-outs
  • staff don't answer phones or respond to calls
  • maintenance repairs take excessive time
  • unresponsive to in-person visits
unresponsive-managementpoor-communicationmaintenance-issueslong-wait-times
Best for: voucher holders with flexible timelines and existing community connections
Think twice if: you need quick leasing decisions, responsive maintenance, or reliable phone access to staff

What Works Here

  • case workers described as amazing
  • housing choice voucher program available
  • on-site resident services

Before You Apply: What To Expect

  • case workers repeatedly praised as amazing in one review
  • maintenance emergency response time stated as up to 3 business days
  • staff documented ignoring leasing inquiries in person and by phone over weeks and months

How Residents Rate Management & Maintenance

Public Housing Authorities
accessibility barriers and weeks-long communication delays reported by applicants
Housing Assistance & Rental Aid Nonprofits
case workers praised as amazing, but eligibility and service contact require persistent follow-up

How This Community Compares Nearby

  • Rated 3.6 against a 3.72 average across the 44 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 11
Review volume 57
Review recency 83
Review sentiment 41
Profile completeness 100
Verification 30

Rating breakdown

5
12
4
1
3
0
2
1
1
6

Leasing & Application Office

Address
18110 Marsh Ln, Dallas, TX 75287
Open in Google Maps

Last verified 2026-07-21

Office & Application Hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
Housing assistance programsHousing Choice Voucher ProgramPublic HousingMonthly housekeepingPersonal finance classesComputer classesYouth services

As published by the business on its own website; not independently verified.

Enquire about Frankford Townhomes - DHA Residential Communities

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Common Questions About Applying Here

Can I apply with a housing choice voucher?
Yes; Frankford Townhomes works with the Housing Choice Voucher Program. However, plan for delays in getting responses to your application.
How long does maintenance take for emergencies?
According to one reviewer, emergency maintenance requests can take up to 3 business days to respond to.
What services are offered on-site?
The community offers personal finance classes, computer classes, and youth services in addition to housing.

Similar low income housing program nearby

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CenterPoint Apartments

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Residents praise the leasing team (especially Sabika, Kendra, and Freddy) for smooth approval and move-in processes, and report maintenance responds within hours to fix problems. Apartments are described as clean, the fitness center and pools are well-maintained, and the on-site management creates a welcoming atmosphere that many say feels safe. Parking is consistently tight and a minor frustration. Two residents reported serious issues with package handling and staff communication around lost deliveries, plus disputes over move-out charges. One reviewer felt staff discussed them unprofessionally on internal messages. These stand out against the broader positive picture.

Disability & Supportive HousingLow Income Housing ProgramAffordable & Subsidized Apartments
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Dallasonian
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Dallasonian

3.5(13)✓ Google-verified

Half the reviews praise affordable rates and cleanliness; staff are described as professional and kind, with round-the-clock security and amenities like a gym, laundromat, and business center. The other half report serious safety failures: a resident alleges repeated assaults in elevators by another tenant, with management unresponsive; others cite hostile front desk interactions, difficulty reaching the office, and a report of drug activity in the building. One reviewer claims the facility evicted them after a heart attack.

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The Village
58 low data

The Village

4.0(1033)✓ Google-verified

Guests and residents find staff consistently friendly and rates fair, with free breakfast often praised. The property is aging, the neighborhood considered unsafe by some, and cleanliness is uneven across rooms and meals.

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Last updated 2026-07-21