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Firestone at West 7th

Updated 2026-07-21 · 2,662 reviewed · 143 listed · Scored from 539 Google reviews · How we rank ›

4.1(539) 69 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized ApartmentsLow Income Housing Program
Firestone at West 7th
Services
Affordable & Subsidized Apartments, Low Income Housing Program
Reviews
539

What Residents Report

Firestone delivers strong leasing-office experiences, with staff like Lilly, Fiorella, and Jesus earning consistent praise for responsiveness and care through the application and move-in process. The complex sits in a highly walkable downtown location with appealing amenities. However, long-term residents report aging buildings that leak and let in insects, unreliable AC units, slow emergency response in summer heat, and growing neighbor conduct problems that management has not addressed. Some reviewers also question the authenticity of recent five-star clusters.

Praised for
  • responsive and helpful leasing staff
  • quick and skilled maintenance
  • walkable downtown location
  • clean, well-maintained grounds and amenities
Watch-outs
  • aging building infrastructure (windows, gaps letting in bugs)
  • inconsistent AC performance and slow emergency response
  • unequal pet policy enforcement
  • noise complaints and tenant conduct issues
  • possible fake review activity
responsive-staffknowledgeable-staffhelpful-caseworkersclean-well-maintainedmaintenance-issuesslow-application-processpoor-communicationunresponsive-management
Best for: people prioritizing a smooth leasing experience and downtown location over long-term unit durability
Think twice if: staying longer than a year; windows leak, AC fails repeatedly, and management has not resolved tenant conduct problems.

What Works Here

  • attentive leasing team with named staff
  • downtown West 7th location within walking distance of attractions
  • responsive maintenance for urgent repairs
  • pet-friendly policy with garages

Before You Apply: What To Expect

  • Leasing staff Lilly, Fiorella (Fiorella Morales implied), Jesus, Fi, and Gary named in positive interactions
  • AC units have failed multiple times in single summers
  • Windows do not seal properly; water leaks during storms and insects enter regularly
  • Maintenance responds same-day to AC failures but emergency line gave false arrival estimates
  • Pet policy enforced inconsistently between residents and employees
  • Parking gate failures and broken pedestrian gate locks
  • Recent noise and conduct complaints from new tenants have gone unaddressed

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Strong leasing experience and amenities offset by aging building problems and inconsistent management response to maintenance and conduct issues.
Low Income Housing Program
No reviews specifically discuss affordability programs, subsidies, or income-based eligibility.

How This Community Compares Nearby

  • Rated 4.1 against a 3.72 average across the 44 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 39
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
393
4
16
3
9
2
11
1
110

Leasing & Application Office

Address
1001 W 7th St, Fort Worth, TX 76102
Open in Google Maps

Last verified 2026-07-21

Office & Application Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:30-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the Property

Services listed
1-2 bedroom apartmentspet-friendly apartmentsattached garagestwo-story fitness center

As published by the business on its own website; not independently verified.

Enquire about Firestone at West 7th

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Common Questions About Applying Here

Do you allow pets?
Yes, the complex is pet-friendly. However, one reviewer raised concerns that breed restrictions are not enforced equally between residents and staff.
How quickly does maintenance respond to AC failures?
Same-day response reported for AC outages, but emergency line gave false arrival estimates and AC units have failed multiple times in single summers, suggesting chronic issues rather than quick fixes.
Is this a walkable location?
Yes, multiple reviewers praised the West 7th downtown location as highly walkable with nearby attractions and amenities.

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Last updated 2026-07-21