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Evergreen at Rowlett

Updated 2026-07-21 · 2,918 reviewed · 399 listed · Scored from 80 Google reviews · How we rank ›

4.2(80) 69 composite score See reviews on Google ✓ Google-verified
Affordable & Subsidized Apartments
Evergreen at Rowlett
Service
Affordable & Subsidized Apartments
Reviews
80

What Residents Report

Most residents report a welcoming community with engaged staff and strong friendships, but recent reviews signal maintenance lapses and overlooked safety issues. A long-term tenant base speaks to stability, yet scattered complaints about deteriorating upkeep and staffing consistency warrant attention.

Praised for
  • courteous and helpful staff
  • responsive maintenance
  • warm community atmosphere
  • activities and social opportunities
  • clean well-maintained apartments
Watch-outs
  • declining maintenance and management standards
  • safety concerns and inadequate monitoring
  • common area cleanliness
  • limited amenities (broken treadmill, single elevator)
responsive-staffclean-well-maintainedmaintenance-issuessafe-neighborhood
Best for: Senior renters seeking affordable housing with activities and community social life
Think twice if: Recent reviewers report maintenance neglect, safety oversights, and inconsistent staff performance despite long-term residents' positive views

What Works Here

  • staff praised for courtesy and quick maintenance response
  • community activities and social spaces
  • wheelchair accessible with onsite parking
  • established reputation (opened 2017)

Before You Apply: What To Expect

  • Yesenia (community director) and Karen (assistant director) named as personable and activity-focused
  • Kyle and David (maintenance team) praised for prompt work and professionalism
  • fitness center with six machines available
  • 138 apartments total
  • gated community with security fobs and courtesy officer
  • community room hosts games and bingo multiple times weekly
  • broken treadmill indefinitely out of service
  • single elevator for multi-story building noted as bottleneck

How Residents Rate Management & Maintenance

Affordable & Subsidized Apartments
Heated disagreement on affordability; some report it undercuts senior expectations, while majority express satisfaction with value and community fit

How This Community Compares Nearby

  • Rated 4.2 against a 3.85 average across the 292 affordable & subsidized apartments businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

What Residents Mention Most

courteous staffwarm environmentefficient staffoffice staffsafetygamesnew friendscleanlinesssenior citizensapartment

How We Rate These Programs & Communities

Ranking Method
Star rating 41
Review volume 83
Review recency 82
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
48
4
15
3
5
2
5
1
7

Leasing & Application Office

Address
5611 Old Rowlett Rd, Rowlett, TX 75089
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_onsite_parking

Last verified 2026-07-22

Office & Application Hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
Affordable senior apartments1 & 2 bedroom floor plansCommunity amenitiesActivitiesService requestRent caféResident portal

As published by the business on its own website; not independently verified.

Enquire about Evergreen at Rowlett

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Common Questions About Applying Here

What activities are available?
Games and bingo several times weekly in the community room. Fitness center with six machines. Dog park and garden area onsite.
Is the building accessible for people using wheelchairs?
Yes. Wheelchair accessible entrance and parking are available, though residents report elevator availability can be inconsistent.
Who are the key staff members?
Yesenia serves as community director. Karen is the assistant director focused on activities. Kyle and David lead maintenance.

Similar low income housing program nearby

Evergreen at Mesquite
67

Evergreen at Mesquite

4.3(34)✓ Google-verified

Residents consistently praise the staff's friendliness and responsiveness, with maintenance issues typically resolved within 24 hours. The community feels peaceful and well-maintained, and amenities like the dog park draw positive notes. Concerns center on broken gates and building access issues that have persisted for years, along with annual rent hikes that strain seniors on fixed incomes.

Affordable & Subsidized Apartments
Rustic Oaks
64

Rustic Oaks

3.8(125)✓ Google-verified

Most residents praise the responsive maintenance team, named staff like Tammy and Cassie, and the safe, quiet neighborhood feel. However, recent reviews raise serious concerns about water damage, collapsing ceilings, bed bug infestations, and inconsistent treatment at the leasing office. The staff care is real but doesn't offset the building condition complaints.

Affordable & Subsidized Apartments
Estates At Shiloh
68

Estates At Shiloh

4.3(102)✓ Google-verified

Estates at Shiloh draws mixed reactions: many residents praise the quiet setting and quick maintenance responses, but others find management unresponsive and enforcement heavy-handed. Staff can be helpful early on, yet parking rules and towing practices frustrate residents, especially seniors without clear guidance. Complaints center on loose policy application, unsupervised noise, and the sense that management prioritizes parking control over senior comfort and safety.

Affordable & Subsidized Apartments

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Last updated 2026-07-21