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Dallas County Housing Section 8

Updated 2026-07-21 · 2,662 reviewed · 143 listed · Scored from 108 Google reviews · How we rank ›

2.9(108) 52 composite score See reviews on Google
Public Housing AuthoritiesAffordable & Subsidized ApartmentsDisability & Supportive HousingHomeless & Transitional SheltersHousing Assistance & Rental Aid NonprofitsLow Income Housing Program
Dallas County Housing Section 8
Services
Public Housing Authorities, Affordable & Subsidized Apartments, Disability & Supportive Housing
Reviews
108

What Residents Report

Many applicants wait months without callbacks or answers to emails, and eligibility staff give conflicting guidance on required documents. A smaller group reports genuine care and relief, but reach them reliably and getting consistent information remain serious barriers.

Praised for
  • helpful and caring staff when accessible
  • genuine support and understanding
  • assistance that makes a real difference
Watch-outs
  • staff ignore calls, messages, and emails for months
  • confusing or shifting eligibility requirements
  • unreliable inspections and poor contact information
  • rude or unhelpful caseworkers
  • inconsistent responses across staff
unresponsive-managementpoor-communicationrude-staffslow-application-processconfusing-paperworkresponsive-staff
Best for: people who can visit in person and have patience waiting for responses
Think twice if: you need quick answers or depend on email and phone communication to move forward

What Works Here

  • assistance that changes lives when you reach someone
  • patient, caring staff available at times
  • multiple programs under one department

Before You Apply: What To Expect

  • Inspector named Chianti Alexander mentioned in a no-show; applicants report incorrect phone numbers on file
  • Ms. Cathy Jackson and staff member Aujanae Mack named in complaints for unresponsiveness
  • applicants reported being asked for conflicting documents (web printouts vs. official workforce commission statements)
  • one applicant drove 50 minutes twice in one day and still received conflicting guidance

How Residents Rate Management & Maintenance

Public Housing Authorities
Phone and email unresponsiveness over months; inconsistent eligibility guidance; unreliable inspections
Housing Assistance & Rental Aid Nonprofits
Caring staff when reachable, but poor contact follow-up makes it hard to know who to reach

How This Community Compares Nearby

  • Rated 2.9 against a 3.62 average across the 84 public housing authorities businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How We Rate These Programs & Communities

Ranking Method
Star rating 0
Review volume 88
Review recency 100
Review sentiment 31
Profile completeness 100
Verification 30

Rating breakdown

5
38
4
11
3
9
2
3
1
47

Leasing & Application Office

Address
2377 N Stemmons Fwy #700, Dallas, TX 75207

Last verified 2026-07-21

Office & Application Hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From the Property

Services listed
Section 8 Rental Assistance ProgramEmergency Rental Assistance/Welfare ProgramHome Loan Counseling CenterWeatherization ProgramReplacement Housing Program

As published by the business on its own website; not independently verified.

Enquire about Dallas County Housing Section 8

Your enquiry goes to the Income Based Apartments Guide team, who will pass it to Dallas County Housing Section 8. We only share your details with providers relevant to your request.

Common Questions About Applying Here

What if I don't hear back after calling about my Section 8 case?
Reviewers report waiting months without return calls or emails. Try visiting in person if possible, but bring multiple forms of contact information and confirm they have the right phone number on file.
Can I port my Section 8 voucher to Dallas from another state?
One reviewer asked about porting from Bellevue, Nebraska to Dallas, but the review did not include the answer.

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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Three reviews spanning four years describe rude management and unaddressed neighbor issues. One resident reported years of harassment from neighboring teenagers and felt management ignored complaints; two others criticized staff rudeness at the front desk.

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Last updated 2026-07-21