Residents consistently praise the quiet, safe community feel and point to specific staff like Jose and Yadira for thoughtful service. However, the leasing office frustrates applicants with missed appointments and unhelpful phone support, and past residents report that maintenance issues (mold, AC failures, old fixtures) went unresolved and deposits were disputed over wear-and-tear.
Last verified 2026-07-22
As listed on Google.
As published by the business on its own website; not independently verified.
TSAHC has helped Texans buy homes since 1994, and most reviewers praise their first-time buyer programs and development partnerships. One borrower flagged that accepting down payment assistance raised their rate from 3.375% to 4.125%, offsetting the grant's value over the loan's life.
Review evidence is limited: only one Google rating available, with no written feedback. The HATC Foundation states it is a 501(c)(3) nonprofit operating since 2017, offering youth programs, scholarships, financial coaching, and transportation assistance across Austin and Central Texas.
Most reviewers report months-long delays on paperwork that should take two weeks, unresponsive supervisors despite promised callbacks, and rude staff. A few who visited in person found short queues and competent staff, but the bulk of complaints center on phone and mail correspondence being ignored or mishandled for manufactured home titles, Housing Choice Vouchers, and assistance applications.
Last updated 2026-07-21
